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Village of Sleepy Hollow, New York, United States
Onsite
The Associate Director, Patient Journey Data & Analytics will report into Director, Patient and Channel Data Management within the Commercial Strategy and Insights and Analytics (CSI&A) department.
In this role, a typical day might include:
The Associate Director, Patient and Channel Data management is responsible for the curation, governance, quality and operationalization of patient/specialty data assets that power commercial decision making across therapeutic areas. The ideal candidate brings deep expertise in specialty pharmaceutical data ecosystems, strong problem-solving capabilities, and the ability to influence and drive alignment across a broad set of cross-functional partners.
This role might be for you if you can/have:
Lead
Serve as the subject matter expert and strategic owner for channel and patient support services data assets; develop and maintain data management frameworks, SOPs, data dictionaries, and data maps across all relevant data domains
Establish and monitor data quality metrics to ensure accuracy, completeness, and integrity; drive root cause analysis and resolution of data quality issues, including SP/SD/patient-level data reconciliation
Develop
Support integration of specialty data into commercial reporting, forecasting, and analytics platforms; maintain alignment with enterprise data governance principles in partnership with governance teams
Contribute to launch readiness by building data infrastructure and reporting frameworks ahead of new product or indication launches; represent the data management function in commercial operations working groups and leadership reviews
Partnership and Collaboration
Provide accurate channel-level data inputs to support gross-to-net and revenue deductions modeling in partnership with Trade and Market Access teams
Manage relationships with data aggregators, specialty distributors, SP data providers, and PSS vendors, including contract scope, data delivery SLAs, issue escalation, and regular business reviews
Serve as a key data management partner across internal stakeholders (PSS, Trade, CIT, I&A Market Access, Advanced Analytics), translating complex data concepts into clear business context for non-technical audiences
Execute
Manage end-to-end data flows from specialty distributors and specialty pharmacies, including SD 867/852 transaction data, SP inventory and dispense, chargeback, and ex-factory shipment data
Build, manage and govern PSS data assets across the full patient journey (patient intake, BI/BV, eBV, PA/ePA, copay enrollment/claims, free goods/PAP/IAP) in strict compliance with HIPAA, PHI requirements, and Regeneron data governance and tokenization standards
Maintain working knowledge of and leverage industry-standard commercial datasets (IQVIA LAAD, APLD, Symphony Health, Precision, MMIT); apply data tokenization methodologies to link patient-level data across sources while maintaining PHI compliance
To be considered for this opportunity, you must have the following:
BA/BS with 10+ years (or MBA/MS with 7+ years) of experience in commercial data management, analytics, or operations within the pharmaceutical or biotechnology industry
Deep expertise in patient/specialty pharmaceutical data ecosystems, including: Deep expertise in specialty pharmaceutical data ecosystems, including channel/trade data (SD 867/852, SP inventory/dispense, chargeback, ex-factory), SP/SD reconciliation and audit controls, and PSS data (patient intake, BI/BV, eBV, PA/ePA, copay enrollment/claims, free goods, IAP/PAP)
Strong working knowledge of industry-standard datasets including IQVIA LAAD, APLD, Symphony Health, Precision, and MMIT
Experience with data tokenization, PHI handling, and HIPAA compliance requirements
Proficiency with data management and analytics tools (e.g., SQL, Snowflake, Databricks, or equivalent)
Proven experience managing external data vendors and holding partners accountable to SLAs
Demonstrated ability to influence without authority and drive alignment across cross-functional teams
Demonstrated flexibility, leadership presence, and emotional intelligence when navigating complex stakeholder environments and competing priorities
Strong problem-solving skills with a structured, analytical approach to identifying and resolving data issues
Excellent written and verbal communication skills; ability to translate complex data concepts for diverse audiences
Experience supporting an ophthalmology, retina, or other specialty/rare disease commercial franchise (Preferred)
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
Salary Range (annually)