Associate Director, Project Management (Email)

Accountabilities

• Email Program and Project Management

  • Create, manage, and maintain detailed project schedules and campaign timelines, identifying potential risks and addressing delays proactively.

  • Communicate project status, milestones, dependencies, and roadblocks to stakeholders throughout the campaign lifecycle.

  • Coordinate with email campaign operations and localization teams to support campaigns through final approval and deployment.

  • Use project tracking tools and Google Sheets to monitor progress, manage deliverables, and maintain visibility across email programs.

  • Support the development and alignment of Campaign Requirement Documents (CRDs), ensuring strategic objectives and technical specifications are clearly documented.

  • Email Campaign Execution and Quality Assurance

    • Oversee end-to-end email campaign coordination, ensuring messaging accuracy, quality standards, and consistency across all sends.

    • Review creative assets and copy against campaign requirements, brand guidelines, and technical specifications before deployment.

    • Coordinate with campaign operations and production teams on targeting criteria, campaign requirements, and email template specifications.

    • Follow up proactively with stakeholders to maintain momentum, resolve outstanding questions, and keep deliverables on schedule.

    • Process Improvement and Collaboration

      • Identify opportunities to streamline workflows, documentation, and handoffs between campaign operations and creative teams.

      • Maintain and update process documentation to support consistent execution and operational efficiency.

      • Partner with product marketing managers, regional marketing teams, creative partners, and other cross-functional stakeholders to ensure alignment and clear communication.

      • Contribute to more efficient campaign delivery and improved speed to market through structured planning and continuous process improvement.

      Requirements

      • At least 5 years of experience in project management, preferably within email marketing, campaign operations, or digital marketing.

      • Experience using project management and tracking tools such as Asana, Jira, or similar platforms.

      • Strong proficiency in Google Workspace, including Docs, Sheets, and Slides, and other collaboration tools.

      • Excellent written and verbal communication skills, with the ability to coordinate stakeholders across multiple teams.

      • Strong organizational and time management skills, with the ability to manage competing priorities in a fast-paced, deadline-driven environment.

      • A proactive, solutions-oriented mindset and the ability to identify risks, resolve issues independently, and keep projects moving forward.

      • Ability to work effectively within established Google systems, processes, and workflows.

      • Strong attention to detail and a commitment to delivering accurate, high-quality email campaigns.

      Benefits

      • Hourly compensation: $60–$70 USD per hour.

      • Work arrangement: The role is identified as remote, with the position based in the United States.

      • Collaborative environment: Opportunity to work with cross-functional teams across marketing, creative, campaign operations, and localization.

      • Professional impact: Contribute to the delivery of high-quality email campaigns while improving processes and operational efficiency.

      • Specific healthcare coverage, paid time off, retirement benefits, and other employment perks are not detailed in the provided job description.