Associate Director, Quality Systems and Compliance

Primary Responsibilities

Provide strategic leadership and operational oversight for the Quality Management System (QMS), Document Control, and Training functions
Serve as the business owner and subject matter expert for the electronic Quality Management System (eQMS), ensuring system performance, compliance, and continuous improvement
Lead the development, review, approval, implementation, and lifecycle management of Standard Operating Procedures (SOPs), work instructions, policies, and quality records
Oversee document control processes, including document issuance, revision control, archival, and periodic review
Manage GxP and non-GxP training programs, ensuring timely assignment, completion, effectiveness, and compliance with regulatory expectations
Develop quality metrics and dashboards to monitor system performance and identify opportunities for continuous improvement
Partner with Quality Assurance, Regulatory Affairs, Manufacturing, Technical Operations, Clinical Development, and other cross-functional teams to ensure quality system effectiveness
Support internal audits, external audits, regulatory inspections, and supplier audits related to Quality Systems, documentation, and training
Ensure Quality Systems remain aligned with FDA, EMA, ICH, and applicable global regulatory requirements
Lead and mentor Quality Systems personnel, fostering a culture of compliance, accountability, and continuous improvement.

Required Skills and Qualifications

Bachelor's degree in Life Sciences, Engineering, Quality, or a related scientific discipline; advanced degree preferred
10+ years of Quality Assurance experience within biotechnology, pharmaceutical, cell therapy, or gene therapy industries, including progressive leadership responsibilities
Demonstrated experience managing enterprise Quality Systems in a regulated GxP environment
Advanced proficiency with eQMS, preferably ZenQMS, including administration, configuration, workflow management, reporting, and user support
Extensive experience developing, revising, implementing, and managing Standard Operating Procedures (SOPs) and controlled quality documentation
Demonstrated expertise managing both GxP and non-GxP training programs, including curriculum development, training assignments, compliance monitoring, and effectiveness assessments.

Preferred Qualifications

Experience supporting gene therapy, cell therapy, biologics, or other advanced therapeutic products
Strong understanding of FDA, EMA, ICH, and global GxP regulations
Experience leading Quality System implementations, upgrades, or continuous improvement initiatives
Excellent communication, organizational, and project management skills
Proven ability to influence cross-functional stakeholders and lead through change in a fast-paced, growing organization