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New York, New York, United States
Remote only
Associate Director, Test Security Investigations
College Board – Risk Management
Location:
This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes.
Role Type:
This is a full-time position
About the Team
The Test Security team at College Board is a close-knit, collaborative team of 27 people with a passion for fairness in our assessments. The team is committed to protecting the integrity of all College Board assessments and the reputation of the organization. We pride ourselves on conducting consistent, fair investigations using best-in-class investigative techniques and innovative tools and analyses to prevent, deter and detect attempts to gain an unfair advantage on College Board exams. Our investigative team is currently made up of 7 individuals, but we work closely with our broader Test Security department to lead investigations into fraud, potential misconduct and score validity issues in coordination with Information Security, Platform Threat Intelligence, Psychometrics, Data Science and Operations as well as a variety of external vendors to support the administration and security of our assessments.
About Opportunity
As the Associate Director of Test Security Investigations, you will conduct investigations into fraud, potential testing misconduct and score validity issues for College Board assessments. Your primary focus will be managing cases identified through post-administration analyses, tips and reports as well as monitoring the web and social media for posts about test content and potential testing misconduct together with our third-party web monitoring vendor. You will manage investigative cases, including compiling relevant evidence for such cases and conducting interviews of impacted individuals, as needed. You will work closely with the investigative team and collaborate with other internal teams on such investigations to gather evidence for cases and apply consistent evidentiary standards for case disposition. Additionally, you will contribute to enhancements in investigative analyses and processes by conducting in-depth analysis of available data and analysis tools. Your role is critical in supporting the integrity of our assessments and our brand reputation.
In this role, you will:
Implement and enhance best-in-class test security services in support of valid and fair administration of all CB assessments (80%)
Complete thorough investigations of testing misconduct across College Board’s digital-based assessments within required timelines and provide case adjudication recommendations to managers based on overwhelming evidence (e.g., telemetry, data analytics, interviews, and social media detections).
Thoroughly review hotline tips and internal referrals to identify actionable information and potential next steps before an investigation is initiated.
Conduct cross-functional collaboration with Information Security, Platform Threat Intelligence, Data Science, and Psychometrics colleagues regarding security functionality needs for platforms and tools, enhancements to business processes to address data security access threats, and to ensure a thorough understanding of current and emerging test security threats.
Complete pre-exam data analytics prior to SAT and AP test administrations to identify higher risk test takers and implement mitigation measures. Conduct analyses within the subsequent 30 days to identify and inform managers of risk trends in certain international markets and higher risk states.
Execute the team’s structured communications framework to provide responsive and deescalating assistance to customers’ test security-related inquiries via the timely acknowledgement of inquiries and follow-on feedback within required timelines. When appropriate, discuss investigative findings with our customers (i.e., students, parents / legal guardians, and high school and college educators) and with an emphasis on providing feedback that conveys professional candor, clarity, and empathy.
Travel and conduct test day observations at test centers worldwide to assess test security compliance, conduct investigations, and share findings with fellow investigators to identify test security risk trends.
Support best-in-class test security services for all CB assessments with a targeted content monitoring and exposure strategy (20%)
Conduct overt and covert surveillance across various social media sites to detect, mitigate, and investigate the posting of exam materials.
Assist test security colleagues in reviewing suspected content images detected by our web patrol vendor, participate in confirming the images’ validity, collaborate cross-functionally to discuss your findings, and initiate investigations to hold offending test takers accountable.
Assist managers and colleagues in developing and implementing an enhanced content exposure strategy.
About You
To qualify for this role, you must have:
Experience in conducting thorough investigations into fraud and misconduct issues, preferably in educational or assessment settings
Skilled in utilizing advanced search techniques, social media platforms, and digital tools to gather, analyze, and interpret data
Adept critical thinking skills, including using data to inform decisions and actions
Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person to groups of 15 or more
Proven ability to build relationships and influence others to action
Experience in data analysis and evidence gathering and analysis skills, including use of data analysis tools such as Salesforce or Power BI preferred
Excellent PowerPoint, Word, and Excel skills
Bachelor’s degree is preferred
The ability to travel domestically 5-7 times a year to College Board offices or on behalf of College Board business as well as the ability to travel internationally 3-4 times a year on behalf of College Board to support exam administrations
Authorization to work in the United States
All roles at College Board require:
A passion for expanding educational and career opportunities and mission-driven work
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
Authorization to work in the United States
About Our Process
Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
While the hiring process may vary, it generally includes resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.
What We Offer
At College Board, we offer more than a paycheck: we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
The hiring range for this role is $56,000 - $95,000.
Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
We adjust salaries by location to ensure fairness, no matter where you live.
You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.
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