Nalco, an Ecolab Company, is looking for an Associate District Representative to join its industry leading Nalco Water team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.
Responsibilities:
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed customer system assurance and continuous improvement plans
- Partner with Sales Representatives on plant surveys of prospective customers and start-ups of new applications in existing and new accounts
- Develop strong relationships with key stakeholders in strategic accounts supported
- Provide technical support to customers, identify and resolve pain points, and escalate as needed
- Perform system analysis, interpret data, and provide written recommendations to ensure customer operations operate optimally
- Support services including sample testing, light maintenance, service report generation using digital platforms, chemical ordering, and inventory management
- Utilize digital tools to generate service reports and provide analysis aimed at water quality improvement
- Continuously adopt a beginner’s mindset to learn and approach problems with agility, taking initiative to simplify and improve processes
- Work collaboratively as a team player and maintain organized work practices
- Follow Ecolab safety and incident reporting guidelines
Requirements:
- Bachelor Degree in Chemical Engineering
- At least 2 years of technical service or field sales support experience (Fresh Graduate is welcome to apply)
- Experience in water treatment or specialty chemical industries preferred
- Knowledge of cooling towers and wastewater treatment systems is advantageous
- Ability to sell value-added products and work confidently with large national and multinational customers
- IT-savvy with strong mechanical aptitude
- Demonstrated learning agility and the ability to adopt a beginner’s mindset in problem-solving
- Proactive in taking initiatives to simplify, improve processes, and work efficiently using digital platforms
- Strong team player with organized attributes and excellent communication skills
- Willing to be place in across Indonesia
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
