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Introduction
As an Associate Engineer I, Systems Reliability Engineering, you will support the reliability, stability, availability, and operational excellence of the Digital Planning & Foundations ecosystem. You will work alongside senior engineers to support Planning, Allocation, Forecasting, Inventory, and Supply Chain platforms while contributing to automation, observability, incident management, and continuous improvement initiatives. This role provides exposure to enterprise-scale cloud operations, DevSecOps, AI-enabled operations, Azure services, SAP integrations, and modern Site Reliability Engineering practices.
About the Job
- Monitor the health, availability, and performance of Planning, Allocation, Forecasting, Inventory, and related Digital Planning & Foundations platforms.
- Support production operations through incident triage, issue investigation, service restoration, and execution of runbooks and operational procedures.
- Assist with troubleshooting application, integration, batch job, and data flow issues while partnering with engineering, cloud, security, SAP, SAS, and vendor teams.
- Contribute to observability and operational excellence through monitoring, alert management, dashboard maintenance, deployment validation, and release readiness activities.
- Support automation and continuous improvement initiatives using scripting, APIs, Azure services, and enterprise support tools.
About You
- 1+ years of experience in Site Reliability Engineering, Application Operations, Cloud Operations, DevOps, or Enterprise Platform Operations
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
- Familiarity with Azure cloud services, monitoring tools, enterprise application support, and IT service management processes.
- Hands-on experience with SQL, scripting, troubleshooting, data analysis, or supporting enterprise applications.
- Exposure to Python, PowerShell, automation tools, API integrations, or enterprise planning, retail, supply chain, SAP, SAS Planning, or cloud-based platforms.
LOCATION
Mexico, D.F., Mexico
FULL TIME/PART TIME
Full time
