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United States
Hybrid
Not Available
How You’ll Make An Impact
At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey.
Our work reduces emergency visits, improves outcomes, and helps patients live fuller lives. You’ll work alongside passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.
If you’re looking for meaningful work where your contributions truly matter, you’ll feel right at home at Strive!
Benefits & Perks
To learn more about our offerings, click here.
What You’ll Do
The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient’s eligibility, this role will also be collecting sensitive patient information to assist our care teams in preparing the right services for the patient.
Building trust-based relationships is at the core of Strive’s care model, and that patient experience starts with the Enrollment Associate. By establishing an empathetic connection with our patients, this individual will convincingly present Strive’s care model based on patient needs, nimbly address inquiries and objections, and be the patient’s support anchor throughout the enrollment process.
This role is a high call volume remote contact center-based position that supports Strive patient growth initiatives through both inbound and outbound calls. Success is dependent upon supporting our patients to schedule appointments with our providers. As a data-driven organization, we will use key performance indicators to help guide and coach this role’s performance. This includes daily contacts, first call resolution, average handle time, and quality process adherence within our systems of record. This individual will report to the Lead, Enrollment.
The Day to Day
Minimum Qualifications
Preferred Qualifications
About You
Hourly Range: $23.22-$26.25 *This range is inclusive of a 5% pay differential due to the alternative shift hours.
Final compensation will be determined based on location, experience, and qualifications.
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.
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