Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
Responsibilities
- Implement low-complexity study configurations and author low-complexity agents, translating defined specifications and customer protocols into working solutions.
- Implement study configurations based on customer protocols, translating the protocol and schedule of assessments into a working Medable study (eCOA, ePRO, eConsent, visit schedules, and forms).
- Author, configure, and optimize agents in Agent Studio that help Medable's own delivery and Global Services teams work faster, applying human-in-the-loop safeguards and core agentic patterns such as reasoning loops and tool use.
- Build test scenarios and execute technical and quality assurance checks, troubleshooting and resolving defects prior to sign-off.
- Support project plans by tracking timelines, deliverables, and technical milestones.
- Track project financials for assigned work, including timecards and hours, and flag variances.
- Manage personal workload across concurrent assignments to meet delivery dates.
- Prepare status updates for internal teams and customers, and escalate risks to senior FDEs in a timely manner.
- Contribute to knowledge transfer sessions and prepare training and guidance materials.
- Other duties as assigned.
Experience
- Recent graduate, or up to 2 years of hands-on experience in platform configuration, technical implementation, or a related technical delivery role (internships included), or a combination of education and experience.
- Foundational exposure to agentic AI or agent systems (autonomous agents, reasoning loops, tool use, LLMs), with a strong drive to build technical depth quickly.
- Some familiarity with configuring software or authoring in low-code or platform tooling.
- Familiarity with clinical trials or eClinical systems (eCOA, ePRO, eConsent) is a plus but not required.
Skills
- Aptitude for authoring agents and configuring software in platform and low-code tooling, with familiarity with developer-adjacent tools (Git, Confluence, Postman, command line or terminal).
- Foundational understanding of agentic AI concepts (LLMs, agents, prompts, reasoning loops, human-in-the-loop).
- Basic understanding of the software development lifecycle and how platforms integrate with external systems.
- Strong technical problem-solving instincts and rapid learning of new platforms and tools.
- Strong organization and attention to detail across multiple concurrent tasks.
- Clear written and verbal communication, including basic technical communication.
- Proficiency with productivity tools (Microsoft Office, Google Workspace); team-oriented mindset.
Education, Certifications, Licenses
- Bachelor's degree required (Computer Science, Engineering, Data Science, Health Informatics, or a related technical field preferred).
- Coursework or projects in AI, data, or software configuration is a plus. Project management certifications are not required.
Travel Requirements
Minimal travel required (up to approximately 10%). Remote-first, with occasional customer sessions, meetings, or events as needed.
At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members.
Flexible Work
Compensation
Competitive base salaries
Annual performance-based bonus
Stock options for employees, aligning personal achievements to Medable's success
Health and Wellness
Recognition
Community Involvement
Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@medable.com.
