Company Description
Nine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands.
Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.
Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.
Job Description
Our new Consumer Platform aims to create seamless, unified user experiences across all of Nine's digital products. It will encompass universal capabilities for identity, marketing communications, subscription management, billing, payments, and personalisation, enabling deeper audience engagement, growth, and retention.
About the Role:
As the Associate Product Manager for MarTech, you will join the expanded Engagement team within our Consumer Platform. Reporting to the Head of Product (Accounts & Engagement) and mentored by our Product Lead, you will focus on our customer engagement and marketing automation capabilities, with an immediate priority on supporting our recent MoEngage integration
You will play a hands-on role in supporting our Growth Marketing teams as they build, execute, and experiment with campaigns. This is an incredible opportunity to develop your core product management craft, working day-to-day with a dedicated delivery team while being guided by a senior product mentor.
What you’ll do:
● Product Execution & Features: Assist in defining, building, and launching minor features and enhancements within the MoEngage platform and wider MarTech ecosystem.
● Feature Specification: Write clear, actionable feature specifications for features and contribute meaningfully to the requirements for larger experimentation and marketing initiatives.
● Product Delivery: Develop effective working relationships with teams across Nine, helping articulate project goals and making the right implementation trade-offs alongside your manager.
● Quality Assurance: Effectively QA your team's features and use cases to ensure a high-quality release, triaging and prioritising bugs before launch.
● Instrumentation & Data: Ensure proper analytics instrumentation is defined for your features, leveraging internal analytics tools to review post-launch results and recommend next steps.
● Voice of the Customer: Work with your manager to identify when and how to gather user feedback to understand user sentiment and drive more effective product decision-making.
Who you are:
● An aspiring or early-career Product Manager with an understanding of digital products and a keen interest in customer lifecycle marketing and MarTech platforms (experience or familiarity with MoEngage or other CRM’s is a plus).
● A strong collaborator with a proactive attitude, eager to develop close working relationships with engineering, design, and marketing teams.
● Detail-oriented and organised, capable of defining clear, achievable goals for engineering teams and documenting detailed requirements.
● Curious and data-oriented, with a desire to learn analytics best practices, analyse user behavior, and use insights to optimise product performance.
● A proactive learner who seeks out feedback from managers and peers to continuously develop their product management skill set.
● Comfortable working in a transforming environment, with a strong willingness to escalate blockers quickly and ask for help when navigating complex challenges.
Additional Information
How we work
At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.
Our employee benefits include:
18 weeks paid parental leave with no distinction between primary and secondary carers
Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.
Digital newspaper subscription to our mastheads
Annual gift voucher for Stan subscription
More info at Nine Careers
Our Commitment to Diversity and Inclusion
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.
Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.