Associate Product Owner, Medicaid Intake Operations

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

At Aetna®, part of CVS Health, we proudly serve more than 26 million medical members through our broad range of health plan offerings. We're committed to delivering a simpler, more meaningful, and personal health care experience to each of them.

As a Associate Product Owner, you will play a critical role in supporting our Aetna members and our business by supporting the definition, delivery, and continuous improvement of products and capabilities aligned to business and customer needs. This role partners with Product Managers, Product Owners, business stakeholders, and agile delivery teams to translate business priorities into actionable work, ensuring value delivery across initiatives such as claims intake and data processing solutions.

The Associate Product Owner contributes to product vision execution, backlog management, and stakeholder engagement while developing deep expertise in business processes and customer needs.

This role provides growth opportunities into full Product Owner or Product Manager positions, with increasing ownership

Primary Duties and Responsibilities

• Partner with Product Manager and senior Product Owners to support development and execution of product vision and roadmap

• Collaborate with business stakeholders, customers, and cross-functional teams to identify problems and define solutions

• Translate business needs into clearly defined features, user stories, acceptance criteria, and backlog items

• Support backlog grooming, prioritization, and sprint planning in coordination with agile teams

• Act as a liaison between business and IT to ensure requirements are understood and delivered effectively

• Participate in agile ceremonies (stand-ups, sprint reviews, retrospectives)

• Assist in tracking product performance, identifying improvement opportunities, and supporting delivery of business value

• Contribute to documentation, requirements traceability, and testing validation where needed

• Ensure alignment to regulatory, compliance, and operational requirements relevant to claims and data processing

Required Qualifications

• 2–5 years of experience in product ownership, business analysis, project management, or related role

• Experience working in Agile (Scrum/Kanban) environments

• Strong analytical, problem-solving, and communication skills

• Ability to translate business needs into technical requirements

• Experience collaborating with cross-functional teams (business, IT, operations)

Preferred Qualifications

• Experience in healthcare, claims processing, EDI transactions, or related domains

• Familiarity with product backlog tools (e.g., Rally, Jira)

• Understanding of data flows, integration processes, or claims intake workflows

• Exposure to regulatory/compliance-driven environments

We support a hybrid work environment. If selected and you live near a suitable work location, you may be expected to comply with the hybrid work policy. Under the policy, all hires for in-scope populations should be placed into a hybrid or office-based location, working onsite three days a week.

Aetna Service Operations office/hub locations will be discussed with the selected candidate.

Education

Bachelor’s degree or equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $132,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.