Associate, Quality Assurance

Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone.

The Quality Assurance Associate supports data quality risk controls by performing routine reviews of critical member data to ensure accuracy and completeness. This role executes established sampling and validation procedures, identifies discrepancies, and escalates data quality issues for resolution. The associate maintains clear documentation of review activities to support audit requirements and control effectiveness. Through consistent and detail-oriented execution, this role helps ensure the integrity of key data inputs.

What you will do

• Execute key data quality control activities to support risk mitigation and data integrity.

• Review member data to verify accuracy, completeness, and adherence to established standards.

• Identify data errors and/or inconsistencies and escalate findings through defined remediation procedures.

• Execute monthly data review processes using established sampling methodologies and procedures.

• Maintain accurate documentation of review activities, findings, and outcomes to support audit and compliance requirements.

• Track and log identified issues and assist in monitoring recurring errors or patterns for supervisory review.

Skills and Abilities

• Strong attention to detail and accuracy

• Ability to follow defined procedures and maintain consistency in repetitive tasks

• Basic proficiency in Microsoft Excel and data entry systems

• Good organizational and documentation skills

• Clear written and verbal communication for issue escalation

Education Qualifications

• H.S. Diploma or General Education Degree (GED) required

• Bachelor’s Degree in Arts/Sciences (BA/BS) preferred

Experience Qualifications

• 0-2 years experience in data entry, quality assurance, operations, or administrative support required

• 0-2 years reviewing or validating data required

• 0-2 years working with structured processes, checklists, or standardized procedures preferred preferred

• 0-2 years experience in financial services, healthcare, or other data-sensitive industries preferred

• 0-2 years experience with quality control or audit processes preferred

The estimated salary range for this position is $22.00USD to $24.00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

 

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Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.