The Red Hat IT OpenShift team is looking for an Associate Site Reliability Engineer (SRE) to design, develop, scale, and operate our Red Hat Hybrid OpenShift Platforms (on-prem & cloud). As an Site Reliability Engineer, you will contribute to running Red Hat OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating toil through automation.
In the IT OpenShift team you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat IT managed platform services, while using your skills in coding, operations, and large-scale distributed system design. We develop, deploy, and maintain Red Hat's next-generation mission critical platform across hybrid cloud infrastructures.
We are a global team operating on-premise and in the public cloud, using the latest technologies from Red Hat and beyond. Red Hat relies on teamwork and openness for its success. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth. Successful applicants must reside in a state where Red Hat is registered to do business.
Design, build, and manage our large scale infrastructure and platform services, including public cloud, private cloud, and datacenter-based
Automate cloud infrastructure through use of technologies (e.g. auto scaling, load balancing, etc.), scripting (python and golang), monitoring and alerting solutions (e.g. Splunk, Splunk IM, Prometheus, Grafana, Catchpoint, DataDog etc)
Design, develop, and become expert in IT’s Red Hat OpenShift offerings by leveraging emerging industry standards
Build & support standardized CI/CD platform components using OpenShift Pipelines and Tekton, GitLab to enable multiple application deployments
Apply Infrastructure as Code methodologies using GitOps practices with ArgoCD for declarative platform management
Breakdown complex engineering efforts into consumable chunks while working with teams to understand deliverables
Design and development of software like Kubernetes operators, webhooks, cli-tools
Implement and maintain intelligent infrastructure and application monitoring designed to enable application engineering teams
Ensure the production environment is operating in accordance with established procedures and best practices
Escalate to seniors or team leads to support for high severity and critical platform-impacting events
Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams
Design software tests and perform peer reviews to increase the quality of our codebase
Help and develop peers’ capabilities through knowledge sharing, and collaboration
Participate in a regular on-call schedule, supporting the operation needs of our tenants
Drive sustainable incident response and contribute to blameless postmortems
Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve
2+ years of experience operating production services on Kubernetes / OpenShift
2+ years of programming experience in Python, Go
1+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, etc.)
Solid understanding of Linux systems administration (RHEL/Fedora preferred)
Understanding of standard networking (TCP/IP, DNS, HTTP/TLS) and authentication protocols (LDAP)
Comfort with incident response, on-call responsibilities
Ability to work in a team with minimal supervision while keeping the team informed
Contributions to open source projects
Experience with the Operator SDK or building Kubernetes operators
Experience with GitOps workflows for managing infrastructure or application configuration
Knowledge of SRE principles — SLOs, error budgets, toil measurement
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About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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