Associate Software Technical Analyst (Finance & Treasury Systems)

We’re currently searching for a Software Technical Analyst who will work together with the Finance & Treasury Systems team that manages a complex SOX-compliant infrastructure with many inter-related components that provide the repository of financial information required to support the Source of Earnings and other general ledger financial reporting at MFC. They also support the Enterprise-wide critical cash management and treasury solutions including the banking interfaces.

There are over 4,000 global users of Finance & Treasury systems worldwide; peak usage occurs during local banking hours and during the quarterly financial reporting cycle. The key responsibilities of the area are data governance; ongoing operational support (including monitoring, setup, and end-user support); application development; supporting global financial process change initiatives and leading change throughout the business units; implementing changes and upgrades to all systems supported by IFS; maintaining a controlled, reliable, accessible, and stable financial reporting environment.

Key Responsibilities:

• Collaborate with Finance & Treasury business team and stakeholders to uncover pain points and opportunities to accelerate the delivery of new business value through software, infrastructure, and services.
• Effectively support Manulife’s complex Finance & Treasury systems and enhance existing processes for financial reporting in a large dynamic client server & intranet web environment.
• Maintain and support these delivery services, with accountability for production reliability and usage, and the delivery of new functionality.
• Support non-production and production operations and fixes.
• Work with support teams and vendor to implement fixes and changes.
• Work on a rotating schedule, with flexibility to adjust to meet with the global team and support weekend deployments or production requirements.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Information Systems, or any related course
• At least 2-4 years of experience with at least 3 of the following:
  • Batch scheduling tools (CAWLA)
  • Unix and Unix scripting
  • Relational Database (SQL/Oracle)
  • Microsoft Azure and Azure Data Lake.
  • Business Intelligence Software (Power BI)
  • Oracle Hyperion Essbase
  • JAVA
  • Python
• Experience with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features.
• Familiarity with ITIL4 Framework and ServiceNow platform
• Experience in supporting ERP tools (e.g. Infor Lawson, SAP)
• Amenable to work in UP Ayala Technohub, Quezon City on a hybrid set-up (3x a week onsite)
• Amenable to work in any shift schedule assigned (preferably day or night; but flexible depending on business need).

Preferred Qualifications:

• Working knowledge of CI/CD tools such as Azure DevOps, Jenkins etc.
• Working knowledge of FTP processes and network interfaces, HTML, XML, and industry standard parsers.
• A capacity for constant learning from both success and failure, remaining open to change and continuous improvement.
• Good organizational and problem-solving abilities that enable you to manage through creative abrasion.
• Good verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.