Associate Solutions Consultant

Accountabilities

Engage with clients and prospects through compelling solution presentations, clearly communicating product capabilities and value while ensuring a positive client experience.
Support webinars, virtual presentations, and other client-facing events to strengthen engagement and showcase relevant solutions.
Collaborate with experienced Solutions Consultants to prepare for product demonstrations, discovery sessions, and solution presentations.
Develop and maintain a foundational understanding of the product portfolio, including key features, functionality, and business benefits.
Identify client challenges, share insights, and contribute ideas for solutions that address business needs.
Assist the enablement team with ad hoc assignments, operational activities, and cross-functional initiatives that support team effectiveness and project delivery.
Work closely with sales, solutions consulting, and service teams to coordinate activities, improve collaboration, and enhance the overall client journey.
Partner with go-to-market teams to gain exposure to brand messaging, marketing strategies, and lead-generation initiatives.
Participate in internal training sessions, team meetings, and professional development activities to strengthen product knowledge, industry awareness, and consulting capabilities.
Requirements
A high school diploma or equivalent is required; a college degree is preferred.
Two to five years of experience in a client-facing, customer service, sales support, or operational role is required.
Strong verbal and written communication skills, with the ability to present information clearly and adapt messaging to different audiences.
Excellent organizational and time-management skills, with the ability to coordinate multiple tasks and priorities effectively.
A genuine interest in technology, software solutions, client engagement, and consultative selling.
The ability to understand customer needs, identify challenges, and contribute practical, solution-oriented ideas.
A collaborative mindset and the ability to work effectively in a fast-paced, cross-functional environment.
A willingness to learn new products, develop presentation skills, and grow toward a full Solutions Consultant position.
Comfort using computers, phone systems, and multiple software applications simultaneously.
The ability to work remotely from a location within the United States and maintain availability during designated working hours five days per week.
The ability to remain seated and work at a computer or workstation for extended periods, typically seven to eight hours per day, with reasonable accommodations available where applicable.
Benefits
Competitive compensation: Annual base salary ranging from $60,000 to $80,000, depending on relevant knowledge, skills, experience, and work location.
Comprehensive healthcare coverage: Medical, dental, and vision insurance.
Financial protection: Life insurance and disability coverage.
Retirement planning: Access to a 401(k) retirement plan with employer matching contributions.
Remote work flexibility: Fully remote work within the United States, with no standard in-office requirement. Work arrangements and scheduling expectations may change according to business needs and individual performance.
Career development: Opportunities to build technical product knowledge, strengthen client-facing skills, and develop toward a full Solutions Consultant role.
Collaborative work environment: Close interaction with sales, service, enablement, and consulting professionals, providing opportunities to learn from experienced colleagues.
Professional growth: Exposure to client presentations, product demonstrations, sales enablement, webinars, and cross-functional initiatives.
Inclusive workplace: A commitment to equal employment opportunity, diversity, accessibility, and an environment where different perspectives and experiences are valued.