Associate, Talent Acquisition Operations

Accountabilities:

Recruitment Data Management: Maintain accurate and complete candidate, job, and recruitment records within the applicant tracking system (ATS), regularly reviewing information to ensure data integrity and consistency.

Reporting and Analytics: Create, update, and maintain recurring and ad hoc recruitment reports to track key hiring metrics, provide operational insights, and support informed decision-making by talent acquisition teams and business stakeholders.

Data Auditing and Quality Control: Conduct regular data audits, identify discrepancies or missing information, coordinate necessary corrections, and follow up on outstanding issues until they are resolved.

ATS Administration: Support the administration and maintenance of the recruitment platform, including job postings, openings, templates, application forms, workflows, and other system configurations.

Recruitment Process Management: Help develop, maintain, and document standardized recruitment processes and workflows, ensuring that recruiters and hiring teams follow established procedures consistently.

Stakeholder Collaboration: Partner with recruiters, hiring managers, and cross-functional teams to ensure required recruitment information is captured accurately and on time, supporting smooth execution throughout the hiring lifecycle.

System Testing and Implementation: Assist with testing and implementing system enhancements, workflow changes, and new recruitment processes to ensure functionality, accuracy, and operational readiness.

Continuous Improvement: Identify opportunities to improve recruitment data quality, streamline administrative processes, reduce inefficiencies, and enhance the overall effectiveness of talent acquisition operations.

Interview Scheduling Support: Provide interview coordination and scheduling assistance when required, based on team workload and operational coverage needs.

Project and Program Support: Contribute to recruitment-related projects, talent acquisition programs, and cross-functional initiatives that support business growth and operational excellence.

Global Team Coordination: Maintain effective communication with US-based colleagues and other stakeholders, ensuring timely follow-ups, accurate information sharing, and continuity of recruiting operations across time zones.

Requirements:

Professional Experience: 2–3 years of experience in talent acquisition operations, recruiting operations, HR operations, or a similar administrative or operational role.

Applicant Tracking Systems: Hands-on experience using an applicant tracking system, including maintaining recruitment data, supporting workflows, and ensuring data accuracy. Experience with Ashby is strongly preferred.

Recruitment Reporting: Experience creating and maintaining recruitment reports, tracking key performance indicators, and working with hiring data to support operational decisions.

Technical Proficiency: Strong working knowledge of Microsoft Office applications, particularly Excel, Outlook, and Teams, with the ability to manage data, prepare reports, and coordinate effectively with stakeholders.

Attention to Detail: A high level of accuracy and a disciplined approach to reviewing, validating, and double-checking information to maintain reliable recruitment records.

Organizational Skills: Excellent time management and organizational abilities, with the capacity to manage multiple priorities, meet deadlines, and maintain consistent quality in a fast-paced environment.

Communication Skills: Strong written and verbal communication skills, supported by professionalism, accountability, and the ability to collaborate effectively with recruiters, hiring managers, and other stakeholders.

Problem-Solving Ability: A proactive approach to identifying inconsistencies, investigating issues, following up on outstanding tasks, and taking ownership of resolutions.

Adaptability: The ability to navigate ambiguity, learn new systems quickly, and bring structure to evolving workflows, processes, and priorities.

Cross-Cultural Collaboration: Comfort working with US-based teams and global stakeholders across different time zones, with a willingness to maintain an ongoing evening or overnight schedule aligned with US business hours.

Process Improvement Mindset: An interest in identifying opportunities to enhance data quality, improve operational consistency, and make recruitment processes more efficient.

Benefits:

Remote Work: Fully remote work arrangements from India, offering flexibility in your working environment.

Comprehensive Employee Benefits: Full-time employment benefits include medical, dental, and vision insurance.

Retirement Benefits: Access to a 401(k) retirement savings plan with an employer matching contribution, subject to applicable plan terms.

Paid Time Off: Paid leave to support personal needs, rest, and work-life balance.

Professional Development: Opportunities to expand your expertise in talent acquisition operations, recruitment systems, reporting, and HR technology.

Collaborative Work Environment: Work alongside recruiters, hiring teams, and cross-functional colleagues in an inclusive, team-oriented culture.

Meaningful Responsibilities: Contribute directly to recruitment efficiency, data quality, and the hiring experience across US business teams.

Continuous Improvement Opportunities: Gain practical experience supporting system enhancements, process optimization, and operational projects.

Global Exposure: Develop experience collaborating with international stakeholders and supporting recruitment operations across different time zones.

Growth and Mentorship: Benefit from a professional environment that values accountability, teamwork, leadership, excellence, and ongoing learning.

Predictable Team Coverage: Work within an established schedule aligned with US business hours, with exact start and end times determined by team coverage needs.

Important scheduling note: This position requires a consistent evening or overnight schedule in India to support US teams, with coverage extending to at least 2:00 PM Pacific Time / 5:00 PM Eastern Time. This corresponds to approximately 2:30 AM IST during US daylight saving time and 3:30 AM IST during US standard time. The exact schedule will depend on operational requirements.