Austin Water Pipeline Technician Supervisor - DSS

About This Position

 

ABOUT AUSTIN WATER:
For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up—we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation.

Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

 

Job Description:

Austin Water Pipeline Technician Supervisor

Purpose:

With general direction, this position exercises considerable judgment and uses comprehensive knowledge of broadly defined practices, policies, and procedures. This position supervises field personnel assigned to the operations and maintenance of water or reclaimed water distribution systems, and/or wastewater collection systems. This position plans, conducts, and coordinates activities at remote work sites and facilities with underground utilities; and works on multiple/diverse complex issues and selects the methods, techniques, and evaluation criteria for obtaining results. This position provides guidance to adhere to safety and training procedures and practices.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Provides technical expertise on a variety of distribution and collection activities.
• Reviews, evaluates, records data using PCs and video equipment in preparing and producing reports to ensure quality, productivity, and accuracy of work assignments.
• Interprets applicable Federal, State, and Local ordinances and regulations and ensures compliance.
• Coordinates activities with engineers, construction inspectors, and other city departments.
• Acts as liaison, as necessary, with other departments, divisions, and organizations.
• Investigates and responds to citizen complaints and concerns.
• Evaluates progress and results and recommends major changes in procedures, processes, and policies.
• Operates with substantial latitude for independent action or decision.
• Assists in budget preparation.
• Develops and implements procedures related to asset control.
• Develops specifications for purchases.
• Plans and schedules Safety and Tailgate meetings.
• Ensures proper training and guidance is provided for personnel.

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of City of Austin policies and procedures related to pipeline operations.
• Knowledge of City of Austin safety policies and procedures.
• Knowledge of moderately complex utility mathematical formulas involving addition, subtraction, multiplication, and division of standard and metric units of measure using whole numbers, fractions, decimals, computing rate, ratio, and percentages.
• Ability to work in confined spaces.
• Ability to understand, follow, and provide written and/or verbal instructions and training.
• Ability to work various work shifts, on-call, and call back hours
• Ability to work in environments with exposure to hazardous chemicals, solvents, hazardous environments, and adverse weather conditions.
• Ability to establish and maintain good working relationships with internal and external customers.
• Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program while driving personal and City of Austin vehicles on official business.

Minimum Qualifications:

Graduation from an accredited high school or equivalent, plus six (6) years of progressively responsible experience in construction or maintenance activities, including five (5) years of experience which were in water and wastewater underground utility construction maintenance, including one (1) year of which was in a lead or supervisory capacity.

Licenses and Certifications Required:

• Valid Texas Commercial Driver License (CDL).
• Positions in water distribution: Class C Water Distribution License or higher from TCEQ. A Surface Water License may substitute for the Class C Water Distribution License.
• Positions in wastewater collection: Class II Wastewater Collection License from TCEQ.
• For specified work groups, Respiratory Protection and Confined Space Entry training must be completed

Preferred Qualifications:

• Experience providing leadership over and review of others’ work
• Supervisory experience of 5 or more employees to include hiring, training, scheduling and performance evaluation
• Experience with leading, managing and/or overseeing capital improvement projects or similarly related construction projects
• Strong organizational skills and demonstrated experience in planning, organizing, and managing the delivery of construction and/or utility projects to support organizational goals
• Ability to manage multiple ongoing projects, keeping stakeholders informed of status
• Demonstrated skill and experience in managing and resolving conflict
• Project management experience including managing multiple projects with varying deadlines and deliverables





Compensation Range:

The annual hiring range for this position is $33.02-$41.28



Notes to Candidate:

Position Overview:

This Pipeline Technician Supervisor position is responsible for the accurate identification and locating of all Austin Water Utility infrastructure. This position oversees multiple daily projects with high attention to detail, utilizing multiple resources and databases such as Texas 811 and the KorTerra one-call ticketing system. This role is responsible for reviewing GIS maps, intersections, project plans and frequently collaborating with property owners, contractors, engineers, and various City of Austin departments to ensure accurate, safe operations. Priority emphasis required relating to improving efficiency and productivity, fiscal management, and proactively investigating citizen complaints.

Position(s) will be filled at the following location: Glen Bell Service Center, 3907 S. Industrial Dr., Austin TX, 78744

Days and Hours: Monday through Friday, 7:30 a.m. to 4:00 p.m.

All employees are required to be available for overtime, call-back, and be part of a mandatory on-call rotation for emergency response on nights, weekends, and holidays.

Benefits:

Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more – click HERE for more information.

When completing the City of Austin employment application:

• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Provide each job title and accurate employment dates for all jobs included on the application.
• Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used.
• The City of Austin employment application is an official document; incomplete applications will not be considered.
• A resume and cover letter are required.

Applications must be fully completed to be considered.

Resume and cover letter must be provided to be considered.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• Your skill level in the competency areas will be assessed. A minimum score of 70% is required on both assessments in order to be considered for the next step in the process.
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• A criminal background investigation is required

Retention Incentive Bonus:

This position may be eligible for an Incentive Bonus of up to $3,000!

$500 after 90 days.

$500 after 180 days.

$1,000 after 1 year.

$1,000 after 2 years.

Technical Licensure:

• Valid Texas Class A Commercial Driver's License is required at time of hire.
• Positions in water distribution: A Class C Water Distribution License from TCEQ required at time of hire. A Surface Water License may substitute for the Class C Water Distribution License.
• Positions in wastewater collection: A Class II Wastewater Collection License required at time of hire

Driving Requirement:
This position requires a valid Texas Class A Commercial Driver's License at the time of hire. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Commercial Driver’s License
This position requires that newly hired employees to hold Class A Commercial Driver’s License at the time of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles.

Work Environment

This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify workload on demand and multitask. Position requires working in environments which may have hazardous situations.

Physical Requirements:

This position may require that you be able to perform the following essential job functions with confidence and with or without reasonable accommodations: carrying or lifting up to 50 lbs., pushing or pulling up to 50 lbs., sitting, standing, walking, lying, climbing stairs and ladders, reaching overhead, kneeling, crawling, stooping/bending, twisting, repetitive foot and hand movement, driving, grasping and squeezing, ability to wear personal protective equipment including a self-contained breathing apparatus, exposure to extreme weather conditions, atmospheric conditions, hazardous conditions, and very loud noise.

Confined-Space Entry Requirements:

• Candidates must be able to work in environments which may have hazardous atmospheres, or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered.
• Candidates must be able to qualify for the Utility’s Respiratory Protection Program.
• Candidates must be clean shaven to meet the Utility’s Respiratory Protection Program guidelines which requires the use of Self-Contained Breathing Apparatus (SCBA).

Climbing Requirements:

Candidates must be able to perform duties with confidence at sites where climbing heights of up to 50 feet is required on ladders that support weight as designated by work area.

Pre-Employment Testing Requirements:

• Selected candidates will be required to complete and pass a drug and alcohol screening test.
• Selected candidates will be required to complete and pass a pre-employment physical exam to be considered for this position, which includes a Functional (FC)strength/agility test.

Essential Employee:

This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
• Austin Water will review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.

90-day Provision:

This posting may be used to fill additional vacancies that occur within the department.

All Austin Water worksite locations are tobacco-free.

Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lots, garages or in any personal vehicle located on the premises.

Electronic Notification to Applications:

• Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs.

• Please ensure that the email address and contact information you provide current, secure and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your inbox in a timely manner.

• Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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JOIN THE CITY OF AUSTIN TEAM

 

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

 

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

 

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.