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Mississauga, Ontario, Canada
Onsite
We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?
Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.
Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.
Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.
We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for an Auto Body Estimator to join our reconditioning facility team.
This role ensures that vehicle repair estimates are accurate, repairs are scheduled efficiently, and communication between repair shops and internal teams flows smoothly. You will help keep our reconditioning process on track, ensuring vehicles are repaired correctly and delivered on time.
Review photos of damaged vehicles and help estimate repair costs (measured by accuracy, number of estimates, and turnaround time)
Coordinate with repair shops to collect quotes, pricing, and service details
Schedule repair appointments for vehicles being sent to repair facilities
Organize and process invoices for repair services
Respond to calls and emails from management with updates on scheduling and repair status
Support high-volume estimating and appointment coordination in a fast-paced environment
Maintain organized records of repair estimates, appointments, and communications
Follow up with repair shops and internal teams to ensure deadlines are met
Identify and resolve discrepancies or communication gaps between shops and management
Use internal systems and communication tools (e.g., email, Google Drive, Slack) to track workflow
Education:
High school diploma or equivalent
Skills:
Strong computer skills and proficiency with workflow tools; customer service skills and professional communication
License:
Valid driver’s license (minimum G2)
Work Authorization:
Legally authorized to work in Canada
Location:
Ability to commute to Mississauga
Availability:
Able to commit to a full-time schedule of 40 hours per week, including overtime based on business needs
Communication:
Frequent interaction with management, vendors, and internal teams
Problem Resolution / Analysis:
Identify issues in scheduling, estimates, or invoices and escalate when needed
Customer Service:
Professional and approachable communication style
Team / Individual Contributor:
Balance independent administrative tasks with team coordination
Leadership:
Opportunity to influence processes and operational efficiency
Working Conditions:
On-site role in a reconditioning facility
Mental and Physical Skill / Effort:
Attention to detail, multitasking, and organization required
Previous administrative, customer service, or automotive support experience
Familiarity with automotive repair terminology or shop operations
Experience using scheduling, workflow, or task management tools
Autonomy & ownership – opportunity to build your process and influence the company workforce at every level
Help shape the future of car buying and selling in Canada by leading a critical part of our reconditioning workflow
Broad ownership over vehicle repair coordination during a phase of rapid growth
Competitive compensation and top-of-market benefits
Above market health & dental coverage starting from day one
Existing, Permanent Full-Time
Wage: $20.00
Benefits: Comprehensive healthcare, dental, vision, prescription, life insurance, and dependent coverage starting day one
Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions
Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.
