Intelligent Automation Specialist

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C is leading the way.  We continue to look for today's and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few. 

Role: Intelligent Automation Specialist

Location: Bellville, Cape Town, South Africa

Hybrid travel: 6 days a month in the office

The Opportunity

You will work collaboratively as part of an agile team to design, develop, and deploy RPA automations across the business unit to drive operational efficiency and quality targets, as well as provide technical assistance and support to the business users of deployed automations as required.

This role is part of the Business Transformation team responsible for delivering strategic projects to reengineer business processes, introducing efficiencies and driving higher levels of service for clients. Success will require you to partner, coordinate, or lead activities and communications across multiple functional areas of SS&C Retirement Solutions, including Service, Operations, and Risk teams.

What You Will Get To Do:

• Execute rapid deployment of small to medium-sized intelligent automation projects through the design, development and deployment of optimised automations using the appropriate tools
• Support existing processes and implement change requirements as part of a structured change control process
• Resolve issues that arise in the day-to-day running of automated processes and provide timely responses and solutions as required
• Maintenance and enhancement of existing RPA processes
• Create technical development and release documents to complement the design and requirement documents provided by the Analysis team, as needed
• Complete Full Unit testing as well as troubleshooting UAT / volume testing
• Lead and coordinate design or code reviews to ensure necessary standards are adhered to, and feedback is acted upon
• Provide mentorship to junior developers as needed, to support broader internal AI Champion initiatives, based on SS&C best practices and standards
• Provide accurate estimates and communicate project development progress updates

What You Will Bring:

• A Master's degree, or Bachelor's degree and 5 years of related experience; educational focus on data science, computer science, engineering or related field is preferred.
• Be a results-oriented individual with proven ability to operate independently, with guidance in only the most complex scenarios and as a team player with a demonstrated track record of success working within a fast-paced, complex and matrixed organisation
• Communicate and facilitate effectively, with the ability to bridge technical and non-technical audiences
• Possess strong solution design skills with the ability to translate business requirements into scalable, maintainable technical solutions
• Have a strong understanding of intelligent automation technologies, workflow orchestration, AI, RPA, and system integration patterns
• Demonstrate a proficiency in developing solutions within Microsoft Power Solutions (e.g., Power Automate, Power BI, etc.)
  • Familiarity with, or working knowledge of, SS&C’s Blue Prism or Work HQ automation solutions is a plus
• Have a foundational knowledge of data architecture, reporting, analytics, and dashboard design to enable operational transparency and performance management
  • Familiarity with recordkeeping operations and operating environments is preferred
• Understand best-in-class project management approaches, frameworks and concepts
• Operate with an Agile delivery mindset, with demonstrated experience managing priorities and iterating solutions

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.