Automation & Business Process Engineer

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Automation & Business Process Engineer

About the Role

As an Automation & Business Process Engineer at Fiserv, you will design and deliver scalable automation and reporting solutions using Microsoft 365 tools (Power BI, Power Automate, Power Apps, SharePoint) and SQL. You will analyze business needs, identify root causes, and implement solutions that improve efficiency across supply chain operations.

This role supports multiple business areas, requiring strong analytical thinking, adaptability, and a proactive approach to identifying and solving problems.

What you will do:

• Analyze requests to identify root problems and design effective, scalable solutions.
• Proactively identify process gaps and recommend improvements.
• Write and optimize SQL queries to support data analysis and reporting.
• Build and maintain automation solutions using Power Platform tools.
• Develop Power BI dashboards to track performance, SLAs, and operational metrics.
• Manage SharePoint lists and data structures to ensure accuracy and scalability.
• Partner with cross-functional teams to deliver automation-driven improvements
• Lead projects from discovery through implementation.
• Communicate technical concepts clearly to business stakeholders.
• Create clear documentation, including process maps and user guides.

What You Will Need to Have

• Bachelor’s degree (Information Systems, Business, Computer Science, or related field preferred).
• 2+ years of SQL experience for data extraction and analysis.
• 2+ years of experience with Power BI, Power Automate, and Power Apps.
• Strong knowledge of SharePoint Lists and integrations.
• Understanding of data modeling and relational databases.
• Experience building Power BI reports (DAX, Power Query).
• Strong problem-solving skills with a focus on root-cause analysis.
• Ability to manage multiple projects and communicate effectively.

What Would Be Great to Have

• Experience in supply chain, logistics, or multi-site operations.
• Knowledge of Microsoft 365 administration and data governance.
• Advanced Excel skills.
• Experience creating process maps or flowcharts.
• Microsoft certifications (Power Platform, SQL, or related tools)

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.