About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Job Title
Python Automation Engineer – Intelligent Automation
Grade
2C
Level
Manager/Expert
Job Function
Chief Technology Office – India
Job Sub Function
Intelligent Automation
Reports to
Lead – Intelligent Automation
Location
Pune
Business Area
M&G India (MGGS)
Overall Job Purpose
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
The Role:
The Automation Engineer will play a key role within the Automation Centre of Excellence (CoE), contributing to M&G’s broader transformation agenda by designing, developing, and deploying automation solutions across business functions. The role empowers M&G’s India 2.0 ambition by enabling scalable digital capabilities, reducing operational friction, and enhancing customer and employee experience.
Operating within a fast‑evolving transformation ecosystem, the Automation Engineer will collaborate closely with cross‑functional teams to understand business processes, convert them into efficient automated workflows, and continuously improve operational models through intelligent automation. This role is instrumental in building a robust digital workforce and supporting M&G’s vision of operational excellence, innovation, and future‑ready execution.
Accountabilities/Responsibilities
Key Responsibilities:
- Analyse business processes and identify automation opportunities using Python and TypeScript-based frameworks.
- Develop, test, and deploy automation workflows adhering to CoE best practices, governance, and security standards.
- Develop reusable automation scripts, utilities, APIs, and workflow components that improve operational efficiency.
- Ensure solutions are scalable, secure, maintainable, and aligned to enterprise architecture standards.
- Automate business processes, data integrations, reporting activities, and system interactions across enterprise applications.
- Create process documentation including requirement documents, Solution Design document, Test Plans, and deployment artefacts.
- Collaborate with business SMEs, Transformation stakeholders, and Technology teams to deliver automation solutions aligned to strategic objectives.
- Support Hypercare, production monitoring, and incident management for deployed scripts.
- Ensure compliance with regulatory standards, audit requirements, and information security principles.
- Apply problem‑solving and critical thinking to complex operational processes, recommending fit‑for‑purpose automation solutions.
- Participate in Automation CoE maturity initiatives such as reusable component libraries, coding standards, templates, and best practice frameworks.
Transformation & CoE Contribution:
- Support the transformation agenda by driving efficiency improvement, process simplification, and digital capability enhancement.
- Contribute to continuous evolution of the Automation CoE through technical innovation, new platform adoption, and pilot use cases.
- Promote automation awareness, educate business teams, and enable a culture of digital thinking.
- Ensure alignment with M&G behaviours — Tell it like it is, Own it Now, Move it Forward Together ().
Key Stakeholder Management
Internal
- Project Sponsor & teams
- Business Transformation Teams
- Investment Teams
- Distributions Teams
- Change & Technology teams
- Leadership & Committees
External
- Industry Network
- Third Party Business Partners
- Consultants
- FinTech Community
Knowledge, Skills, Experience & Educational Qualification
Knowledge & Skills:
Technical Skills
- Strong hands‑on expertise (4–5 years) with Python scripting and automation development.
- Good working knowledge of TypeScript and modern development practices.
- Understanding of object-oriented programming, modular development, and software engineering best practices
- Experience with source control tools such as Git and collaborative development practices.
- Familiarity with Microsoft Azure services including Functions, Logic Apps, Storage, Key Vault, and API Management.
- Familiarity with version control, CI/CD concepts, and secure deployment practices.
- Understanding of cloud-native application development and deployment concepts.
Process & Business Skills
- Experience in process mapping, requirement analysis, and converting business workflows into automation logic.
- Strong problem‑solving mindset, ability to deal with ambiguity, and apply critical thinking.
- Excellent communication skills to collaborate with cross‑functional stakeholders and present technical concepts clearly.
Soft Skills & Behavioural Competencies
- High attention to detail and adherence to quality.
- Ability to work both independently and within cross‑functional teams.
- Strong stakeholder management across Technology, Business, and Transformation teams.
- Commitment to M&G values: care, integrity, ownership, transparency, collaboration.
Experience:
- 4–5 years of hands‑on experience with Python scripting and TypeScript.
- Any Azure Automation and Azure Integration Services experience is a huge added advantage.
- Proven track record of delivering end‑to‑end automation solutions — analysis, build, testing, deployment & support.
- Experience working within an Automation CoE, digital transformation team, or GCC environment preferred.
- Exposure to process optimisation, continuous improvement, and automation pipeline management.
- Experience collaborating with SMEs, business teams, and technology partners in a global or matrix environment.
Educational Qualification:
· Graduate in Engineering / Computer Science / Information Technology or related discipline.
· Relevant certifications preferred:
- Python-related certifications from recognized institutions
- Microsoft certifications (AZ-900, AZ-204)
- Relevant cloud, automation, or software engineering certifications is a plus.
- Note: *We are in Hybrid working with three days’ work from office (subject to policy change)
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
