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Chennai Corporation, Tamil Nadu, India
Hybrid
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
WPP Enterprise Technology provides IT services for WPP. As the creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP ET is an integral part of that journey, and we are proud to provide technology for some of the world’s most creative brands.
At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP is undergoing a significant transformation to modernise ways of working, drive automation and elevate colleague and client experiences.
You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the Automation Operations Director and supporting Automation product, platform and delivery teams worldwide, you will ensure our automation projects are well managed and supported to deliver quantifiable returns.
The AOC is chartered to support automation products delivered by the Automation & AI product team, or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.
The Support Manager (Automation) works closely with the Operations Director & Platform Leads/Specialists to manage, monitor, support and scale process automations for the business ensuring our automations are always robust and dependable.
You will manage multiple delivery teams (support engineers) involving internal and external engineering and technology partners. You will be accountable for the effective and efficient support for automations managed under AOC and will help transition new automations to AOC support.
You will have daily contact with business stakeholders from WPP Media and operating companies and must be comfortable working with business stakeholders directly. Our primary goal is to drive measurable business outcomes and grow our contribution, and we must earn our right to exist. This is a small, scrappy group. We all‘get our hands in the dirt’ and play multiple roles.
What you'll be doing:
What you'll need:
Who you are:
You're open: we are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: we approach all that we do with confidence: to try the new and to seek the unexpected.
You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – we champion a culture of people that do extraordinary work
Scale and opportunity – we offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – unique work and the opportunity to join a group of creative problem solvers.
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.