Drive Your Career Forward with AAA Club Alliance!
AAA Club Alliance is always looking to connect with talented automotive professionals who are ready to grow their careers. Our Car Care teams continue to expand across our Eastern Region, and we are building a strong pipeline of talent for Automotive Service Advisor, Assistant Manager, and Store Manager opportunities.
By submitting your application, you can connect with our AAA Talent Acquisition Team to explore current and future opportunities across our Virginia Region.
While opportunities may vary by location and timing, joining our talent pipeline allows our recruiting team to learn more about your background, career goals, location preferences, and future interests as positions become available.
Whether you are a customer-focused automotive professional looking to grow as a Service Advisor, an experienced Assistant Manager ready to take the next step in leadership, or a proven Automotive Repair Manager looking to lead a high-performing service center, AAA offers the opportunity to build your career with a trusted brand that invests in its people, facilities, technology, and long-term growth.
What You'll Do
Depending on the opportunity, you may support the customer experience, sales and service process, shop workflow, team development, daily operations, or overall business performance within a AAA automotive repair facility.
Automotive Service Advisor
- Service Advisors serve as an important connection between our customers and in-shop technicians. They help guide customers through the repair and maintenance process by identifying service needs, explaining recommendations clearly, coordinating shop workflow, and creating an exceptional customer experience.
Automotive Repair Assistant Manager
- Assistant Managers play a key role in daily shop operations, team leadership, customer service, sales execution, workflow management, and associate development.
- This role is a strong fit for automotive professionals with leadership experience who enjoy coaching teams, supporting business results, delivering an excellent customer experience, and helping drive a successful service operation.
Automotive Repair Manager
- Automotive Repair Managers lead all aspects of facility operations, including sales growth, profitability, customer satisfaction, staffing, associate performance, operational compliance, and long-term business success.
- This role is ideal for experienced automotive leaders with strong business acumen, operational ownership, and a passion for developing high-performing teams.
What AAA Offers
- Competitive base compensation based on position level, experience, qualifications, and geographic location.
- Additional earning potential through monthly incentive pay, performance bonuses, spiffs, contests, or other incentive programs, depending on the position.
- Full-time schedules, typically 5 days per week. Team members are required to work Saturdays as part of their regular schedule. The workweek includes one scheduled day off during the week and Sundays off. Additional schedule adjustments may be made based on business needs and approved time off.
- Career advancement opportunities across AAA's growing Car Care network.
- Ongoing training, professional development, and leadership support.
- Opportunities to grow from customer-facing and sales positions into automotive leadership roles.
- The opportunity to work with a trusted, nationally recognized brand committed to quality service and member value.
What You'll Bring
Qualifications may vary depending on the position and location. We are looking for customer-focused automotive professionals and leaders who can communicate effectively, support a fast-paced service operation, contribute to strong business results, and create a professional experience for our customers and team members.
Candidates should generally bring:
- Experience in an automotive repair, dealership, tire, quick lube, fleet, or related service environment preferred.
- For Service Advisor opportunities, prior automotive experience is preferred; candidates with at least three years of successful experience in a fast-paced customer service or sales environment may also be considered.
- For management opportunities, prior leadership, supervisory, assistant management, or management experience.
- Strong communication, organization, problem-solving, sales, and customer service skills.
- Ability to manage multiple priorities in a fast-paced automotive service environment.
- Knowledge of automotive repair and maintenance concepts, with the ability to communicate service needs effectively to customers and team members.
- Comfort using automotive shop management systems, Microsoft Office applications, and other PC-based tools.
- ASE Service Advisor Certification is a plus for applicable positions but is not required.
- High School Diploma or equivalent where required for the position.
- Valid driver's license with an acceptable driving record.
- Authorization to work in the United States.
- Ability to successfully complete all required pre-employment screenings, including background and drug screening.
Interested in growing your automotive career with AAA?
Apply today to connect with our Talent Acquisition Team and learn more about current and future Automotive Service Advisor, Assistant Manager, and Automotive Repair Manager opportunities across our Central Region.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
