AV Events Engineer

About the role: 

In Samsara’s Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible.  As a member of the IT Engineering team, focusing on AV, you’ll be responsible for owning the Onsite and Remote AV Event Operations technology and processes that enable our people to present their best.

This role requires being present in our SF HQ office at 1 de Haro. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will: 

• Join a small, dynamic AV team; and optimize the existing AV SME knowledge the team currently has
• Offer clear, well-articulated communication to our business stakeholders
• Coordinate, execute, and broadcast events such as company-wide town-hall meetings, earning calls, or any high-visibility events to thousands of employees
• Need to have the ability to set up, run, and troubleshoot all general AV equipment in our offices
• Need to set up, run, and troubleshoot video conferencing and streaming equipment
• Plan and integrate the tools and services which help with collaboration in our workplaces
• Manage our maintenance and integrations AV vendor, including vendor relationship, contracting and billing, and quality assurance
• Seek opportunities to improve how we make our next event better than our last
• You will be responsible for our AV configuration across the different geographies, as we expand
• Collaborate and coordinate with internal partners and external vendors across a global organization.
• Be able to provide technical advice to presenters, leaders, and staff on tech requirements and promote options to solve all potential issues.
• Champion, role model, and embed Samsara’s cultural principles (Focus on customer success, Build for the long term, Adopt a growth mindset, Be inclusive, Win as a team) as we scale globally and across new offices    

Minimum requirements for the role:

• Must be willing to be in the office to support onsite events and maintenance of AV Infrastructure, at least 3 days a week, Tuesday through Thursday 
• Minimum of 2 years of experience working in an AV environment
• Bachelor Degree or equivalent years of experience
• Experience working with Zoom and Zoom Webinars 
• Troubleshooting experience whilst running high-viz events
• A passion for learning and doing new things in a fast-paced environment

An ideal candidate also has:

• Experience with supporting live events
• Experience interacting with Executive teams
• Knowledge of Q-SYS and Dante technologies
• Strong AV technical background with expertise in IT Infrastructure
• Proven ability to set up, configure, and operate multimedia AV
• Knowledge of Apple products (Macbooks, iPhones, etc)
• Demonstrable skills in software programming or scripting
• A YouTube channel for that added production value!