About Amperity—Why This, Why Now
Most customer data is a lie by omission.
Every consumer brand wants to know its customers. Unfortunately, almost none actually do. Data is scattered across a dozen systems, half of it contradicts the other half, and "insights" teams are forced to act on incomplete guesses. We started Amperity ten years ago because that gap—between what a brand believes about its customers and what is true—is the most expensive problem in the industry, and nobody had solved it.
With a lot of hard work and a little bit of luck, we did. Our patented identity resolution takes billions of messy, conflicting records and resolves them into an accurate picture of a real human being—in hours, not months. That’s not a feature; it’s the foundation everything else stands on. It’s why more than 400 brands—like Alaska Airlines, Wyndham Hotels & Resorts, DICK’S Sporting Goods, Virgin Atlantic, and Brooks Running—trust us with the one thing they can’t afford to get wrong, and why IDC named us a Leader in the category in 2026.
Now we’re doing something harder. We’re rebuilding Amperity as an AI-first company—not bolting a chatbot onto old software, but putting agents at the center of how customer data actually gets used. We shipped the industry’s first identity resolution agent, then the first enterprise Customer Data Agent that turns a plain-language question into a live segment without waiting on an engineering queue. The bet underneath all of it is simple, and we think it’s correct: The potential of AI will not be realized for a brand until it’s grounded and activated against a true, unified view of the customer. The market at-large is focused on intelligence, and we are focused on being the ones who can make it trustworthy.
So here’s the honest pitch. If you want a tour of a category that’s already been figured out, this isn’t it. If you want to help decide what the next version of an entire industry looks like—alongside people who are remarkably exceptional at what they do, solving a problem that requires deep, sustained focus—this is one of the few places that work exists. Our goal is to build a highly impactful, generational business.
We measure our success by one standard: whether what we build moves the business. Return on cognition, not return on hype. If that’s how you want to be measured, we would love to speak with you.
The Role
A hands-on leadership role with a key focus on achieving sustainable revenue growth across the EMEA region. This role is responsible for new business sales, existing customer expansion and renewal revenues - achieving revenue targets and other objectives.
The role is sales leadership-orientated and also acts as “General Manager” for the EMEA region. Direct responsibility for the Sales, Customer Success and Presales teams in EMEA with indirect responsibility for other functions (e.g. Marketing, Services etc).
Interesting Problems
- Own EMEA commercial performance across new business, renewals, and expansion, delivering against quarterly and annual revenue targets.
- Lead, coach, and develop EMEA Sales and Customer Success Managers, creating a high-performance culture with clear expectations, strong accountability, and consistent coaching.
- Build and maintain healthy new-business and expansion pipeline, with rigorous inspection of pipeline quality, progression, conversion, and risk.
- Own commercial forecasting across new business, renewals, and expansion, ensuring risks and opportunities are identified and acted on early.
- Drive proactive management of the installed customer base, including renewal planning, expansion identification, and intervention on commercially at-risk accounts.
- Personally engage in strategic prospects, customers, and deals where executive involvement can materially improve the commercial outcome.
- Serve as Amperity’s senior leader in EMEA, providing regional leadership, context, and connection while reinforcing company priorities, operating expectations, and culture.
- Partner closely with US-based leaders and EMEA team members across Solutions Consulting, Services, People/HR, Marketing, and other functions to coordinate priorities, resolve regional issues, and ensure effective execution across time zones and organizational boundaries.
- Represent EMEA perspectives and commercial insights to the global leadership team, ensuring customer, talent, competitive, and market signals from the region inform company decisions.
- Attract, retain, and develop exceptional talent while partnering with People/HR on organizational health, performance, employee matters, and regional talent priorities.
Success Measures
- Revenue: Delivers EMEA targets across new business, renewals, and expansion.
- New business: Achieves new business revenue targets and drives new logo wins.
- Retention and growth: Achieves GRR/renewal and expansion targets and drives improvement in NRR.
- Pipeline: Maintains sufficient, high-quality new-business and expansion pipeline to support future revenue targets.
- Forecast predictability: Provides accurate, evidence-based forecasts across new business, renewals, and expansion, with risks surfaced early.
- Commercial execution: Improves deal progression, renewal planning, expansion identification, and execution across the customer lifecycle.
- Team performance: Builds a high-performing Sales and CSM organization with strong talent, clear standards, effective coaching, and increasing productivity.
- Strategic customers: Establishes executive relationships with priority prospects and customers and effectively intervenes in the opportunities and accounts that matter most.
- Regional leadership: Creates strong alignment across the EMEA team and US-based functional leaders, surfaces regional issues early, and helps resolve cross-functional barriers to execution.
- Organizational leadership: Effectively represents Amperity locally, reinforces company expectations and culture, and partners with People/HR on talent, performance, and employee matters.
About You
You have significant experience leading enterprise SaaS sales teams across EMEA and a demonstrated record of delivering against ambitious revenue targets. You know how to build a regional business: identifying where to focus, developing pipeline, hiring and coaching strong sellers, and creating the operating discipline required for predictable execution.
You are credible with C-level customers, comfortable leading complex enterprise sales cycles, and able to move fluidly between regional strategy, talent decisions, pipeline inspection, and critical deals. Experience in customer data, martech, data infrastructure, AI, or adjacent enterprise technology is valuable; experience building productive relationships with technology and services partners is a plus.
Qualifications:
- Significant experience leading enterprise SaaS sales teams in EMEA, with a demonstrated track record of delivering against ambitious new-business revenue targets.
- Experience owning commercial performance across the customer lifecycle, including new business, renewals, retention, and expansion, with a strong understanding of the drivers of GRR and NRR.
- Proven ability to build, lead, and develop high-performing commercial teams, including hiring exceptional talent, coaching experienced sellers and CSMs, setting clear performance expectations, and making difficult talent decisions when necessary.
- Demonstrated ability to operate as a senior regional leader within a global company, working effectively with functional leaders and teams based outside the region and navigating the needs of a geographically distributed organization.
- Strong operating discipline across pipeline creation and inspection, forecasting, account planning, qualification, and complex deal execution, with a record of creating predictable performance.
- Excellent judgment, executive presence, and communication skills, with the ability to represent Amperity credibly with customers, employees, candidates, partners, and senior company leadership.
- Preference for a strong understanding of the customer data landscape and related martech and business intelligence tools. Experience partnering with cloud marketing providers, systems integrators and independent software vendors a strong plus.
Benefits
We offer all the benefits you’d expect from a great place to work: 100% healthcare coverage, 28 days of Annual Leave (inclusive of the usual public holidays in England and Wales), a communications stipend, and the flexibility to do your best work in a modern, comfortable working space. We provide an inclusive environment where you’ll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence.
Amperity values diversity. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
