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Fort Mill, South Carolina, United States
Hybrid
Where Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Observability at LPL only works if a senior engineer is willing to live in the dashboards, the noisy alerts, and the post-incident reviews. As AVP, Monitoring, you'll be that engineer — hands-on across CloudWatch and X-Ray, Dynatrace, Grafana / Prometheus, OpenSearch (with the legacy ELK stack where it still exists), and ServiceNow — raising the bar on SLOs and alert quality without owning a team. If you'd rather pair on a noisy alert chain than collect status, this is your seat.
Job Overview:
As the AVP, Monitoring Engineer, you are a hands-on senior cloud observability engineer in the Monitoring pod within the Foundations team in LPL's Cloud Center of Excellence (CCOE). You partner with the VP, Monitoring and with every other CCOE team and pod — the peer Foundations pods (Security & Governance, FinOps, Functional Design Engineering & Strategy, Network Engineering), plus the Platforms, Containers, Support, and Delivery teams — to raise the quality of LPL's observability across the multi-account landing zone. The stack spans AWS-native services (CloudWatch, X-Ray, OpenSearch), Grafana / Prometheus (including Amazon Managed Prometheus and Managed Grafana where appropriate), Dynatrace, the legacy ELK stack where it still exists, and ServiceNow for ITSM and incident ticketing. You partner closely with the Support team on incident response and with the Functional Design Engineering & Strategy pod on the observability paved road for application teams. LPL is an AWS-first CCOE: a multi-account landing zone with 100+ private reusable Terraform modules that enable 60+ AWS services, all delivered through Terraform Cloud and GitHub Actions. You spend the majority of your time hands-on in dashboards, alerts, Terraform, and incident response across LPL's US offices and India Global Capability Center (GCC) — your impact comes from technical depth, code review, and peer mentorship rather than positional authority.
Responsibilities:
Hands-on author and curate the CCOE observability paved road: opinionated Terraform modules, Helm charts, and reference dashboards for CloudWatch, Grafana, Dynatrace, and OpenSearch — so every workload starts with credible observability
Raise the bar on SLOs, golden signals, and alert quality across the multi-account landing zone — kill noisy alerts, surface missing ones, and partner with the Support team on what should and should not page a human
Operate and continuously improve the CCOE observability stack: CloudWatch and X-Ray, Grafana / Prometheus (including Amazon Managed Prometheus and Managed Grafana), Dynatrace, OpenSearch (and the legacy ELK stack where it still exists), and ServiceNow for ITSM and incident ticketing
Partner with the Support team on incident response: alert routing into ServiceNow, runbook execution, major incident participation, and the feedback loop from incident review back into durable monitoring improvement
Mentor Engineer 2 and Senior Engineers in the Monitoring pod through code review, design partnership, and pairing on noisy alert chains — uplift the pod without direct reports
Embed agentic AI capabilities into the team's engineering practice (e.g., Cursor, Claude Code, Bedrock, MCP servers, agentic IaC and review workflows) and into the platform's self-service experience for internal customers
Use agentic AI capabilities in day-to-day observability work: AI-assisted alert triage and noise reduction, dashboard authoring from natural-language intent, on-call copilots that summarize signal during incidents, and MCP-backed agents over telemetry
Operate as a hands-on senior cloud engineer: spend the majority of your time in Terraform code, security tooling configuration, vulnerability remediation, design reviews, peer reviews, and incident response — hands-on engineering is the primary leverage point
Personally participate in 24x7 on-call rotations as a senior technical responder and escalation point for production incidents
Partner with peer engineers, AVPs, and VPs across the Cloud Center of Excellence — the five CCOE teams (Foundations, Platforms, Containers, Support, Delivery) and the five Foundations pods (Security & Governance, FinOps, Functional Design Engineering & Strategy, Network Engineering, Monitoring) — to align roadmaps and remove cross-team and cross-pod blockers
Champion AWS Well-Architected Framework adoption (with emphasis on the Security pillar) and drive continuous improvement against operational, security, reliability, and compliance outcomes
Contribute to the private Terraform module library and the Account Factory for Terraform (AFT) foundational base layer, including security-control modules and reference patterns
Raise engineering quality across the pod through code review, design partnership, and technical pairing — acting as a force multiplier without direct reports
Participate in Agile/Scrum ceremonies (sprint planning, standups, backlog grooming, retrospectives) and partner with the RTE and PMO on delivery commitments and dependencies
Represent the pod's security posture in architecture review boards, internal audit, and customer engagements; communicate technical risk and trade-offs clearly to engineers and to non-technical executives
What are we looking for?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
7+ years of progressive technical experience including 3+ years in a senior cloud security, network security, or cloud infrastructure engineering role; Bachelor's degree in Computer Science, Engineering, or a related discipline (or equivalent work experience)
3+ years of hands-on production AWS at scale in a multi-account landing zone with strong production Terraform delivered through Terraform Cloud and GitHub Actions
3+ years experience operating as a senior individual contributor (AVP, Senior Engineer, Staff Engineer, or equivalent), influencing technical direction and uplifting peer engineers without direct authority — including code review leadership, design-review participation, and technical mentorship
3+ years experience personally participating in 24x7 production on-call rotations in a fast-paced, security-conscious, regulated environment (financial services strongly preferred)
3+ years experience tuning SLOs, alerts, and dashboards across AWS-native services (CloudWatch, X-Ray, OpenSearch), Grafana / Prometheus, Dynatrace (or comparable APM), and ServiceNow ITSM integration in a fast-paced, regulated environment
Core Competencies:
Player-coach who is comfortable in code reviews, architecture sessions, and people 1:1s in the same day
Continuous learner, especially in cloud-native, IaC, platform engineering, and applied AI
Sets vision and translates ambiguous strategy into executable engineering roadmaps
Bias for self-service, automation, and reducing toil for downstream internal customers
Builds high-trust relationships across the US and India organization and across functions (Architecture, Security, FinOps, Application Engineering, Network, Audit)
Calm, decisive incident commander; fosters a strong post-incident learning culture
Excellent written and verbal communication, executive presence, and ability to influence without direct authority
Thrives in matrixed, fast-paced, regulated environments with imperfect information
Preferences:
Master's degree in Computer Science, Engineering, or MBA
Experience building, scaling, or leading globally distributed engineering teams across the US and India / GCC
Experience integrating agentic AI / GenAI tooling (Cursor, Claude Code, Copilot, Bedrock, MCP) into platform, IaC, and engineering practice
Strong scripting / programming proficiency in Python, Bash, or PowerShell
AWS Solutions Architect - Professional
AWS Certified Generative AI Developer - Associate
HashiCorp Certified: Terraform Associate (004) or Authoring & Operations
Certified Kubernetes Application Developer (CKAD)
Open-source contributions, public technical writing, or conference speaking on cloud, IaC, or platform engineering topics
Experience with Backstage or another Internal Developer Platform (IDP)
Experience with FinOps practices and cloud cost management at scale
Pay Range:
$125,145.00 - $208,575.00Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26