At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success.
Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships.
We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback.
Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles:
- Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.
- Creativity— You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value “brainstorming” as an expression.
- Empathy — You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship.
- Integrity — You willingly receive and give feedback; you are open about what’s working and what needs to improve; you admit mistakes openly and share learnings widely.
- Judgment — You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions.
- Purpose— You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence.
- Resilience — You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge.
- Selflessness — You are considerate when searching for new and different ideas; you seek what’s best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful.
The Azure Cloud Engineer III is primarily responsible for providing day-to-day administration and support on our Enterprise Support Team and our Azure customers. This position will work on resolving technical problems, perform maintenance related tasks, resolve security alerts, and perform all administration tasks within Azure and IAAS environments. This position will manage and maintain IAAS and DevOps environments and assist customers through their Digital Transformation initiatives converting web hosting from legacy hosted websites to serverless technologies and Infrastructure-as-Code while maintaining cost optimization and security best practices.
Primary Position Tasks:
- Evaluate environment for process improvement and make recommendations collaborate and communicate with other team members to provide good service and issue resolution.
- Providing Cloud consultation for MSP Clients
- Create automated approaches and scripts for system administration tasks where possible and appropriate
- Develop, support, and document automated build and configuration management processes
- Optimizing Intune and autopilot.
- Develop and implement conditional access
- Manage PKI Certificates
- Manage Azure Active directory.
- Troubleshooting, management, and remediation of Azure tickets with a focus on Well architected framework.
- Regular review of cost optimization reports, make recommendations, and implement optimization tasks following change management processes
- Day to Day management of Office 365
- Deliver training on alert triage and remediation steps for the 24/7/365 NOC team and other Administrators and Engineers.
- Create and execute Change Management Requests following best practice.
- Participate in RFO documentation
- Previous experience with fast-paced consulting or MSP environment a plus.
Minimum Education/Certification/Experience Requirements:
- Minimum 2-4 years IT experience supporting the infrastructure of Azure and IAAS environments
- Experience implementing Microsoft IaaS services in a variety of distributed computing environments
- Experience with JSON and PowerShell scripting
- Experience with supporting and troubleshooting of the below technologies:
- Azure/O365
- Azure Active Directory
- Azure Databases (Azure SQL, Azure MySQL)
- Azure DevOps
- ASR
- Azure Cost Management
- ATP
- Azure Networking
- Azure Storage
- Compliance and Security
- Duo and OKTA
- Nutanix
- Experience in managing, maintaining and supporting core Microsoft technologies and services
- Windows Servers 2012 or above
- Active Directory, DNS, NPS, IIS, etc
- Microsoft SQL Server
- Extensive Experience managing Intune Services
- Understand the delineation between SysOps engineering and DevOps engineering
- Ability to track all work and documentation within a ticketing system
- Participate on on-call rotations
- Ability to work weekends and/or off hours as necessary to meet clients' needs
Preferred Education/Certification/Experience:
- Architect, design, develop and implement Cloud solutions in Microsoft Azure encompassing multiple specializations, platforms, and technologies
- In depth knowledge of public cloud providers like AWS, Azure or other major vendors of public cloud
- Strong knowledge of SAN and backup technologies
- In depth knowledge of VMWare, Microsoft, HP, IBM, Cisco, VCE, Dell Systems and other major vendors of infrastructure technology
- In depth knowledge of Veeam/Varonis/Druva
- Implementation and regular review of Azure Advisor best practice recommendations
- Regular review of Azure Monitor analytics and logs
- Set up Best practice alerting within Azure and CloudChckr
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft exam AZ-500
Knowledge, Skills and Abilities:
- Experience with JSON and PowerShell scripting
- Automation
- Leadership skills and mentorship skills
- Ability to teach processes to engineers at the NOC/Service Desk in a positive and supportive way
- Ability to share information with team members that will ensure their growth and development
- Confidence and experience in front of customers
- Strong ability to work in a team-based environment
- Ability to be a self-starter and possess good time management skills
- Ability to negotiate outcomes with clients and management team
Basic Qualifications:
- U.S. Citizenship Required
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American’s with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.
