This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a B2B Sales Assistant Manager based in Toronto, Ontario, Canada.
The B2B Sales Assistant Manager will lead and develop a high-performing sales team focused on helping business clients maximize growth through technology solutions and strategic account management. In this leadership role, you will oversee sales operations, coach sales professionals, and drive performance across inbound and outbound sales activities. You will work closely with internal teams and external stakeholders to strengthen client relationships, identify new business opportunities, and achieve ambitious commercial targets. Using data-driven insights, market analysis, and performance dashboards, you will continuously optimize sales strategies and operational effectiveness. You will also contribute to the development of sales talent through structured coaching, training, and performance management. This hybrid opportunity in Toronto offers a dynamic, technology-focused environment where innovation, collaboration, and professional growth are encouraged.
- Develop and execute sales strategies: Design and implement comprehensive sales plans aligned with business objectives, revenue targets, productivity expectations, and long-term growth opportunities.
- Lead and develop sales teams: Manage, mentor, and motivate sales professionals and team leaders, fostering accountability, collaboration, and a high-performance culture.
- Drive business growth: Improve sales performance, customer engagement, and client satisfaction across inbound sales operations while identifying opportunities to expand existing accounts and acquire new customers.
- Monitor sales performance: Track sales activities, productivity metrics, and target attainment using reporting tools and performance dashboards to identify trends, gaps, and opportunities for improvement.
- Analyze market opportunities: Evaluate market trends, competitor activities, customer needs, and product developments to inform strategic decisions and strengthen commercial performance.
- Coach and train team members: Support onboarding, ongoing training, professional development, and performance feedback to build sales capabilities and improve results.
- Strengthen client relationships: Develop trusted relationships with key clients and stakeholders, understand their business priorities, and recommend solutions that support their objectives.
- Manage business planning: Prepare and execute weekly and quarterly business plans, including performance recovery plans when necessary, to maintain progress toward commercial goals.
- Prepare business reviews: Develop and present weekly, monthly, and quarterly performance reviews to internal leadership and client stakeholders, communicating results, insights, and recommended actions.
- Coordinate strategic initiatives: Work with internal teams and external partners to implement sales initiatives, improve account performance, and support the successful rollout of new strategies and campaigns.
- Support product and platform expertise: Participate in train-the-trainer sessions and ensure sales teams understand relevant technology offerings, product synergies, and effective sales approaches.
- Maintain compliance and quality: Ensure adherence to sales policies, quality assurance standards, operational procedures, and applicable compliance requirements.
- Optimize sales processes: Identify process inefficiencies, improve execution, and leverage digital technologies and AI tools to enhance team productivity and decision-making.
Requirements:
- Education: A bachelor's degree in business, management, or a related discipline is preferred. An MBA or equivalent practical experience is an advantage.
- Sales experience: Three to four years of experience in sales, preferably within technology, internet services, or a related commercial environment, with demonstrated success in business growth and market development.
- People management: At least two years of experience leading a sales team, including coaching, mentoring, performance management, and talent development.
- Technology knowledge: Strong familiarity with Google Cloud or related technology solutions, including an understanding of product offerings, their complementary value, and how to translate marketing strategies into effective sales campaigns.
- Business development: Proven ability to develop client relationships, identify new opportunities, manage sales pipelines, negotiate effectively, and contribute to successful deal closure.
- Strategic and commercial acumen: Ability to develop and execute integrated business strategies that balance immediate sales targets with sustainable long-term growth.
- Analytical proficiency: Strong analytical and problem-solving skills, including the ability to interpret performance dashboards, derive actionable insights, and use Microsoft Excel or Google Sheets for data analysis.
- Performance management: Experience monitoring sales quality and productivity, interpreting quality assurance results, and implementing corrective actions to improve outcomes.
- Communication and influence: Excellent communication, presentation, and stakeholder management skills, with the ability to build relationships and influence decisions across teams and organizational levels.
- Leadership and coaching: Strong interpersonal skills and the ability to motivate, develop, and retain talent in a multicultural environment, using collaboration and influence to achieve shared goals.
- Customer-focused mindset: A solution-oriented approach, with a commitment to understanding client needs and delivering valuable, commercially effective solutions.
- Adaptability and resilience: High emotional intelligence, flexibility, sound judgment, and the ability to perform effectively in a fast-paced, target-driven environment.
- Organizational skills: Strong planning, prioritization, execution, and follow-through, with the ability to manage multiple business priorities simultaneously.
- Digital capabilities: Comfort using AI tools and digital technologies to support sales productivity, reporting, and continuous process improvement.
- Additional advantage: Experience managing contact center sales teams or leading inbound sales operations is considered an asset.
- Location and availability: Ability to work in a hybrid arrangement and commute to the designated Toronto office locations, near Yonge–Eglinton or The Well in downtown Toronto. No business travel is required for this position.
Benefits:
- Competitive compensation: Annual base salary starting at approximately CAD 80,000, plus performance-based bonuses.
- Medical and dental coverage: Access to healthcare benefits designed to support employee well-being.
- Employee and family assistance: Programs offering support for personal and professional challenges.
- Paid training: Approximately two to three weeks of paid initial training to help you develop the knowledge and skills needed for success.
- Vacation and time off: Two weeks of accrued leave, with additional leave arrangements subject to applicable company policies.
- Career development: Structured development plans, self-assessments, virtual training, and guided learning pathways that support both vertical advancement and opportunities across business areas.
- Continuous learning: Ongoing training tailored to your experience, skills, and career progression.
- Recognition and rewards: Employee recognition programs designed to celebrate achievements and strong performance.
- Hybrid work environment: A combination of on-site and remote work, supporting flexibility and collaboration.
- Collaborative culture: A supportive, inclusive, and multicultural workplace that values innovation, professional development, and teamwork.
- Growth opportunities: The chance to develop leadership capabilities and advance within a large, technology-enabled international organization.
- Work-life balance: A fixed Monday-to-Friday schedule, from 9:00 a.m. to 6:00 p.m., supporting predictable working hours.
