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Greater London, England, United Kingdom
Onsite
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
As a Backend Platforms Engineer within the UK VOD Support team, you’ll play a key role in ensuring Sky’s Video On Demand platforms remain robust, scalable, and future-ready. You’ll leverage your technical expertise to optimise backend systems, deliver innovative solutions, and provide advanced support for production environments. This role is critical to maintaining seamless content delivery for millions of customers while driving continuous improvement across our platforms.
What you'll do
Configure, install, and support VOD systems to meet evolving business requirements.
Perform proactive maintenance of software applications and operating systems to ensure optimal performance.
Develop and maintain clear, comprehensive configuration and support documentation.
Lead and manage assigned projects, delivering services aligned with strategic objectives.
Oversee system and server administration to guarantee high availability and reliability for authorised users.
Maintain multi-site network operations and backend infrastructure through regular updates and monitoring.
Diagnose and resolve complex hardware, software, and security issues, implementing long-term solutions to prevent recurrence.
What you'll bring
A bachelor’s degree in computer science, computer engineering, or other related technical discipline.
Strong knowledge of IT systems engineering and backend infrastructure.
Experience in system capacity planning, functional configuration, and auditing.
Familiarity with system planning tools and performance analysis.
Proficiency in coding/scripting with one or more languages: Python, Java, PHP, HTML, Bash/Shell.
Experience with Oracle DB and SQL.
Knowledge of Red Hat Enterprise Linux system configuration and administration.
Expertise in monitoring and observability tools such as DataMiner, Splunk, Grafana, Loki, Prometheus, and Vector.
Team overview
You’ll be part of a dynamic team that underpins Sky’s VOD services, ensuring millions of customers enjoy world-class entertainment. This is an opportunity to work on cutting-edge technology, solve complex challenges, and make a tangible impact on the future of digital media delivery.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:
Sky Q, for the TV you love all in one place
The magic of Sky Glass at an exclusive rate
A generous pension package
Private healthcare
Discounted mobile and broadband
A wide range of Sky VIP rewards and experiences
Inclusion & how you'll work
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.
On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.
But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we’ll back you all the way.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.