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Madison, Wisconsin, United States
Onsite
Additional Considerations (if any):
Must be 18+-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Bakery Cake Designer
Department: Bakery
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
At Hy-Vee, our bakery department helps customers celebrate life's biggest moments, and our Bakery Cake Designers are at the heart of making those moments special. In this role, you'll use your creativity and decorating skills to bring customer visions to life, from birthday cakes and everyday treats to wedding cakes delivered and set up on site. You'll also serve as a lead for part-time employees and collaborate closely with the bakery team to keep production running smoothly.
If you have a passion for decorating, an eye for detail, and enjoy working with customers to create something memorable, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
Deliver outstanding customer service by greeting every customer with a smile, taking orders at the bakery counter, and assisting them with their needs throughout the store
Check orders for the day, set up a timeline and production schedule, and check cake orders daily for details including size, deco pack, icing needs, and dates
Decorate bakery items in a timely manner, keeping current on new designs and trends
Develop daily bakery orders for bakers including cakes and sizes needed
Track daily retail production and identify tasks to be completed with co-workers
Check product dates, pull cases for work, and list items to fill or replace
Order supplies for the decorating area and check off the order upon receipt
Deliver product and set up wedding cakes on site outside the store
Communicate with the Bakery Manager daily regarding displays, weekly ads, and special needs
Operate as a lead with part-time and other employees by instructing and reviewing their work
Participate in employee cross-training
Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders
Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
Pitch in with other tasks or special projects as they come up
Your Skills
To be successful in this role, you'll need to be able to:
Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience
Apply strong decorating skills and stay current on cake design trends and techniques
Solve practical problems and follow instructions carefully in a fast-paced environment
Apply math skills including fractions, decimals, and percentages in day-to-day tasks
Lead and guide part-time employees, providing instruction and reviewing their work
Communicate clearly with customers, co-workers, and the Bakery Manager
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, Health Wellness Home; Bakery Department Manager
Education and Experience
High school diploma or equivalent experience
Six months or less of similar or related work experience; we'll provide all the training you need to succeed
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-moving role with significant pressure to meet deadlines and manage multiple priorities. You'll work in the bakery department and can expect exposure to flour dust, noise, temperature extremes, cleaning chemicals and solvents, and residual fumes. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.