Banking Operations Specialist I

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. 

Banking Operations Specialist I

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Banking Operations Specialist I, you’ll play a critical role in driving operational excellence by leading daily workflow execution, ensuring service level commitments are met, and continuously improving processes that support our banking operations. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.

OPPORTUNITY HAPPENS HERE — REALIZE YOURS

Alongside the best and the brightest, you will regularly:

• Lead and inspire a team of Banking Operations Analysts, ensuring the timely delivery of critical ticket and non-ticket work while consistently meeting service level commitments.

• Drive operational excellence by monitoring performance, identifying opportunities for improvement, and fostering a culture focused on quality, accuracy, and accountability.

• Partner across teams to streamline workflows, enhance processes, and implement efficiencies that improve the overall operational experience for colleagues, partners, and customers.

• Act as a trusted resource and subject matter expert, proactively resolving operational challenges and helping the team navigate complex processing scenarios.

• Champion continuous improvement initiatives that increase productivity, strengthen controls, and support long-term business objectives.

• Contribute to high-impact projects and organizational priorities, bringing a collaborative mindset and operational expertise to help move the business forward.

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Banking Operations Specialist I, these skills are essential for success:

●      Abilities: Proven ability to lead and coach operational teams, manage multiple priorities, analyze workflows, identify process improvements, solve problems proactively, and consistently deliver high-quality results in a fast-paced environment.

●      Experience: 6+ years of experience in banking operations and/or finance operations, including experience supporting multiple processing environments and back-office operational functions.

●      Education: Bachelors degree

●      Location: Bangalore, India

BECAUSE WE CARE, WE OFFER: 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce.

We are taking an “inside-out” approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally.  In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to talentacquisitionteam@alegeus.com.

Alegeus may use AI technology during candidate interviews. The uses include recording, note-taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.