Job Description

Purpose of the role

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution. 

Accountabilities

• Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.
• Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.
• Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.
• Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.
• Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.
• Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

 Step into the role as a Banking & Payments Operations Transaction Monitoring Analyst on a 12-month fixed term contract at Barclays, where you will support the effective operation of the AML/CFT control environment by reviewing customer and transactional activity, investigating alerts, and identifying unusual or potentially suspicious behaviour. You will apply a risk-based approach, maintain clear and accurate case records, escalate concerns in line with internal procedures, and collaborate with Financial Crime, Compliance, and operational teams to help protect the bank and its customers from financial crime.

To be successful as a Banking & Payments Operations Transaction Monitoring Analyst, you must have experience with:

• Previous experience in transaction monitoring and/or financial crime operations, with the ability to identify suspicious activity, conduct effective investigations, and make informed risk-based decisions regarding escalations and case outcomes, is essential.

• Considerable analytical and investigative skills are essential, including the ability to assess complex transaction patterns, identify potential financial crime risks, and conduct thorough investigations to support effective risk-based decision-making.

• Excellent attention to detail is essential, with the ability to accurately review customer and transactional activity, maintain comprehensive case records, and produce clear, concise, and audit-ready investigation summaries.

Some other highly valued skills may include:

• Good AML/CFT knowledge and risk awareness, including an understanding of customer risk factors, sanctions, PEPs, and suspicious activity indicators.

• Knowledge of payments, banking products, transaction flows, and common financial-crime typologies.

• A practical problem-solving mindset and the ability to work collaboratively with Financial Crime, Compliance, and operational/business stakeholders.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in the Isle of Man.

#LI-Hybrid