Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description:
PRIMARY RESPONSIBILITIES
The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.
Essential Duties and Responsibilities:
- Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
- Ensure guest satisfaction in assigned areas and other areas if necessary.
- Adhere to state liquor laws and TIPS training guidelines.
- Keep bar and service area clean, sanitary and organized at all times.
- Adhere to beverage control procedures.
- Adhere to all regulatory, departmental and company policies and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
- Promote positive guest and team member relations
- Adhere to property's Beverage Icon standards and expectations. Beverage Icon is a notification system for guests requesting beverage service.
QUALIFICATIONS
- High school diploma or general education degree (GED) is required as well as certificate in Mixology.
- I.P.S. certification and Sanitation certification is preferred.
- Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience
SKILLS
- Strong leadership and interpersonal skills
- Excellent interpersonal, oral and written communication skills.
- Meticulous, organized and accurate
- Familiarity with a variety of computer systems and applications.
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Manage multiple details and tasks concurrently in a changing environment.
- Able to work effectively in a team environment.
- Analyze and think about how possible solutions impact on the entire operation
PHYSICAL DEMANDS
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- Ability to lift 30 to 40 lbs.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
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