JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As a BI Team Manager at JLL, you'll lead the day-to-day operations of a dedicated sub-team within our Business Intelligence Centre of Excellence—approximately 15 talented BI professionals delivering governed, high-quality analytics solutions at scale to JLL stakeholders and external clients. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and you'll play a critical role in that mission by providing values-based leadership grounded in customer focus, collaboration, integrity, and courage. Working alongside the CoE Leadership Team, you'll manage complex, fast-moving workloads using agile methodologies, partnering with accounts and clients to balance demand with available capacity while ensuring your team delivers exceptional, on-time solutions. We support each other's wellbeing and champion inclusivity and belonging across teams, and you'll foster this culture by inspiring continuous development, managing performance proactively, and creating an environment where every team member can thrive. You'll act as a tactical lead who bridges strategy and execution—translating complex requirements into practical solutions, identifying operational risks, and collaborating across Account Analytics, Advanced Analytics, Data Engineering, and platform teams to deliver the complete BI solution lifecycle from discovery through deployment and ongoing enablement.
Provide inspirational, values-based leadership for your sub-team of approximately 15 BI professionals, fostering continuous skill development and an engaged culture that embraces collaboration and customer focus
Manage workload capacity and demand across your portfolio of JLL customers, aligning priorities to ensure high-quality, on-time delivery while maintaining minimum 80% resource utilization
Lead the tactical delivery of BI solutions following the full lifecycle—from project intake and scoping through development, quality assurance, deployment, documentation, and insight enablement
Proactively identify operational risks and implement mitigating actions, maintaining credibility and confidence with customers and team members through transparent communication
Partner with Account Analytics, Advanced Analytics, Sustainability Analytics, Data Engineering, and self-service platform teams to ensure seamless collaboration and adherence to the target operating model
Manage performance metrics for your sub-team, recognizing achievements and addressing performance gaps with timely, constructive interventions
Facilitate sprint development cycles using agile methodology, managing multiple concurrent priorities while ensuring solutions are governed, scalable, and sustainable
Engage with new internal and external client opportunities to understand requirements, influence work pipelines, and showcase best-practice BI solutions as inspiration for future engagements
Act as deputy for the Senior Operations Lead when required, representing the Centre of Excellence at leadership forums and strategic discussions
Minimum 3 years of experience in analytics delivery or comparable professional experience in business intelligence environments
At least 1 year of leadership experience managing BI delivery teams, operating effectively across multiple accounts or customers in complex organizational contexts
Proven track record of line management and team leadership, with demonstrated success delivering effective BI solutions through direct reports
Strong domain knowledge in data visualization tools and methodologies, with hands-on experience translating analytics into business decisions and transformation
Exceptional oral and written communication skills, with ability to explain analytical concepts to business leaders and business concepts to technical teams
Demonstrated ability to lead multiple concurrent projects and stakeholders, effectively managing expectations and maintaining clear reporting throughout project lifecycles
Experience with agile methodology or equivalent approaches to managing team workloads, sprint planning, and iterative solution delivery
Highly developed problem-solving and decision-making capabilities with ability to balance competing priorities and make sound judgment calls under pressure
Degree in data, analytics, computer science, or related field
Strong technical proficiency in data visualization platforms (Tableau and/or Power BI), program management tools (Microsoft DevOps), and data transformation technologies (Databricks, SQL, Python)
Experience with automation tools and workflows such as Power Automate or Alteryx to drive operational efficiency
Track record of integrating complex, cross-corporate processes and data models in enterprise environments
Demonstrated ability to inspire and influence individuals outside direct reporting lines, building networks and coalitions across organizational boundaries
Experience identifying and implementing AI-driven automation opportunities to enhance team operations and delivery efficiency
Location:
On-site –Belen, CRIIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.