Description
Keeper Security is hiring an experienced Bilingual (Italian or Spanish) Channel Sales Engineer to work with our EMEA channel sales team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.
About Keeper
Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.
About the Role
As a bilingual Channel Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.
Responsibilities
- Provide and manage pre-sales technical support for the technical sales process of Keeper products for Channel partners in EMEA
- Work closely with the Channel Account Management team to support and develop strategic partners technical capability and drive incremental partner revenue
- Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
- Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
- Communicate with Italian or Spanish and English-speaking partners, customers, vendors and other stakeholders, both written and verbal
- Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
- Act as a technical advisor to partners, helping them understand how our solutions can solve their business challenges and achieve their goals
- Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
- Analyse complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
- Works on issues that affect design/selling success or address future concepts, products or technologies
- Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
- Ensure accurate and timely activity, issue updates in Salesforce and report to management
- Create and deliver technical product presentations and/or training sessions to channel partners and customers
- Participates as part of a sales team to achieve or exceed revenue targets
- Contribute to the execution of company objectives to achieve goals in creative and effective ways
- Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company
- Willingness to travel up to 50%
Requirements
- 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
- Bilingual fluency in English and an additional language, Italian or Spanish, with excellent written and verbal communication skills in both languages
- Excellent communication and interpersonal skills, and a strong entrepreneurial drive
- Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
- Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
- Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
- Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
Preferred Requirements
- Experience working with the channel
- Industry recognised certifications
- Scripting and DevOps experience a plus
- Exposure to Identity Providers like Azure and Okta
- Experience providing solutions to and understanding the requirements of Enterprise Customers
- Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions
Benefits
- Onsite lunches
- Private healthcare (no wait period)
- Pension contribution (no wait period)
- Sick Pay
- Bike-to-Work Scheme (if local)
Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
