Bilingual Security Tool Administrator

Accountabilities

• Administer and maintain enterprise security platforms supporting vulnerability management, Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), web filtering, URL management, and cryptographic key management.
• Configure and manage vulnerability scans, coordinate firewall blocking requests, and support vulnerability-management activities.
• Manage security-agent upgrades and evaluate the impact of ServiceNow patching and change activities on security platforms and endpoints.
• Administer Zscaler web filtering, including URL categorization, revocation, extension, deletion, and other lifecycle-management activities.
• Manage database encryption processes and cryptographic key operations within Key Management Systems (KMS).
• Administer Proofpoint DLP, including block/allow lists, email holds, and security-policy parameter changes.
• Manage CrowdStrike Falcon EDR environments, including client verification, server deployment, image upgrades, endpoint administration, and platform maintenance.
• Perform AIS verification and coordinate terminal and endpoint version upgrades across managed environments.
• Manage ADFS certificate renewals and coordinate software or platform upgrades with suppliers and group companies.
• Prepare accurate incident reports and respond to technical and operational requests related to managed security platforms.
• Participate in P1 Major Incident Management (MIM) conference bridges and contribute to timely incident investigation and resolution.
• Follow established operational procedures, SLAs, change controls, security policies, and compliance requirements.
• Coordinate with internal technology teams, vendors, and client stakeholders to troubleshoot and resolve security-tool issues.
• Maintain comprehensive operational documentation, configuration records, activity reports, and other relevant security administration materials.

Requirements

• 5+ years of hands-on experience in security-tool administration, security operations, cybersecurity, or a closely related function.
• Strong practical experience administering CrowdStrike Falcon or comparable EDR platforms.
• Hands-on experience with Proofpoint DLP administration, configuration, and security-policy management.
• Good understanding of URL lifecycle management, including categorization, revocation, expiration, and configuration processes.
• Experience with AIS verification and terminal or endpoint version management.
• Knowledge of Key Management Systems, database encryption, and cryptographic key-management operations.
• Experience with vulnerability-scanning platforms and firewall rule-management processes.
• Practical knowledge of ServiceNow workflows for incident, change, patch, and operational management.
• Strong troubleshooting, incident-management, analytical, and operational problem-solving abilities.
• Experience working within enterprise security environments governed by SLAs, compliance requirements, change controls, and standardized procedures.
• Knowledge of SIEM platforms and security-alert triage is an advantage.
• Familiarity with AWS environments and Golden Image management is preferred.
• Certifications such as CrowdStrike CCFA, CompTIA Security+, or ITIL Foundation are desirable.
• Japanese proficiency at JLPT N3 level or above is preferred/required to communicate effectively with Japanese stakeholders.
• Strong business-level English communication skills, both written and verbal.
• Ability to collaborate effectively across global teams, manage multiple priorities, and contribute during major security incidents.
• High attention to detail, strong ownership and reliability, and a proactive approach to cybersecurity operations.

Benefits

• Competitive compensation of approximately INR 20–30 LPA, based on experience and suitability.
• Fully remote working opportunity within India.
• Opportunity to work across a broad enterprise cybersecurity technology stack.
• Exposure to global security operations and collaboration with international stakeholders.
• Hands-on experience with platforms including CrowdStrike Falcon, Proofpoint DLP, Zscaler, ServiceNow, KMS, and vulnerability-management solutions.
• Opportunities to deepen expertise in security operations, incident management, endpoint security, data protection, and enterprise security administration.
• Full-time position with opportunities to contribute to security improvements and operational excellence.