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Cheyenne, Wyoming, United States
Onsite
Rooted in Wyoming! We are Blue Cross Blue Shield Wyoming: a not-for-profit health insurer with offices throughout the state. Ever since a small group of caring, persistent Wyoming women helped us put down roots in 1945, everything we do is aimed at better health care for the people of Wyoming.
Our Vision: We envision a future where integrity, compassion, and trust define a local health insurance experience. Committed to doing the right thing for our members, employees, and community, we strive to protect and contribute to the health and care of all we serve.
Our Mission: provide our members with access to local health insurance solutions that prioritize health, care, and well-being for those who call Wyoming home.
If our passion and purpose resonate with you, you may be who we are looking for. The role we are looking to fill:
Billing Analyst 1
As a Billing Analyst 1 with BCBSWY, you are critical to ensuring that all of our members and clients receive high quality customer service. This could include providing up-to-date and accurate invoices, verifying that payments are applied correctly and answering any billing questions that may arise.
Accountabilities include meeting performance measures, ensuring the billing processes are accurate and timely, reviewing accounts and resolving any discrepancies, and responding to questions or inquiries that come from other departments.
As a recognized BCBSWY employee, we count on you to positively serve in the role of “Brand Ambassador” within the local community and/or geographical region. To your friends and neighbors - you ARE Blue Cross Blue Shield Wyoming!
To be successful in this role, you will need strong time management and prioritization capabilities, the ability to handle phone contact with people who may be experiencing emotional situations and be comfortable accessing and utilizing multiple systems to respond and research member inquiries.
Minimum qualifications include an earned High School diploma or equivalent; Six months or more of applicable work experience, typically in accounting, billing, medical office or health care. Prior experience with accessing multiple database systems is helpful. As a new Billing Analyst I, you will be provided with on-the-job training on our systems, products, services, and providing best-in-class customer service skills from our skilled team.
Best-In-Class Health Insurance at minimal to no-cost for BCBSWY employees! PLUS many other benefits along with highly competitive compensation!
Our compensation program is reviewed for competitive market match on an annual basis and employees are eligible for annual merit increases. Monthly incentives that are based on individual and company performance are also available to eligible employees and members of our Sales Team can realize generous performance-based commissions.
At BCBSWY our employees are provided best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include medical, dental, vision, 401(k), life insurance, paid time off (PTO), 10 paid holidays in addition to PTO annually, plus 8 paid volunteer hours, various wellness programs, and a dress code of "Dress for Your Day!" which can mean jeans every day (depending on your role).
Our positions are all based in Wyoming. Depending on the department and the position, eligible employees may be offered limited In-Office/WFH flexibility (for those positions that are offered limited WFH, there will be a required number of In-Office days per week/month depending on department). Executive level employees are required to reside full-time in Wyoming.
Typically includes the following (NOTE: process steps may differ depending on role applied for)
BCBSWY is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. Qualified applicants are provided with an equal opportunity and selection decisions are based on job-related factors.
We use E-Verify to confirm employment eligibility; we DO NOT sponsor applicants for work visas.
BCBSWY is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the application, selection, and hiring process. If reasonable accommodation is needed, please contact: HR@BCBSWY.com
