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Responsibilities:
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Specifically, this role will be doing:
- Design and own the end-to-end architecture of a scalable, multi-country, multi-currency billing platform, from capturing billable business events through rating, invoicing and posting to the accounting system
- Define the billing data model – clients, contracts, rate cards, billable events, charges, invoices, credit notes and adjustments – with full traceability from every invoice line back to its source events
- Architect the pipelines that extract billable business events from our supply chain, fulfillment, delivery and SaaS applications into the data platform, guaranteeing completeness and integrity
- Build a flexible rating and pricing engine that supports our commercial models: per-order and per-unit fees, storage, tiered and volume pricing, minimum commitments, subscriptions and pass-through costs
- Ensure the billing platform meets accounting requirements in terms of completeness and timeliness, including revenue recognition, accruals, month-end close, tax across Southeast Asian markets and integration with our ERP
- Design reconciliation and controls: automated checks between operational events, billed charges and financial records, complete audit trails, and processes for disputes, adjustments and re-billing
This is a MUST: Stay hands-on, write production code for the most critical and complex components, build prototypes and proofs of conceptOwn the quality of the code your team delivers – lead design and code reviews, and quality-check the pipelines, SQL, Python and data models built by the data engineers
- Establish and enforce engineering practices: version control and branching strategy, CI/CD, automated testing (unit, integration and data-quality tests), infrastructure-as-code, documentation and observability
- Define data-quality standards and monitoring for billing data, and lead incident response and root-cause analysis when billing issues occur
- Make and document architecture decisions that balance scalability, performance, cost and maintainability on our AWS-based data platform (Amazon Redshift, PostgreSQL)
- Work with revenue operation team to define event contracts and schemas, so that upstream changes do not break billing
- Ensure that settlements from all sources are ingested, monitored, and maintained for maximum reliability
- Translate client contracts and commercial requirements from Finance and the commercial teams into technical specifications, and advise them on the feasibility and billing impact of new pricing models
- Plan and prioritize the billing roadmap with Billing Product Manager; do work break down, effort estimation, and deliver predictably
- Lead, coach and develop the billing engineering team – hiring, setting goals and giving regular feedback – to build a high-performing team
- Protect financial and client data through appropriate access controls, and support internal and external audits
- Identify possible risks and take measures to prevent these and escalate if needed
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