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Oklahoma City, Oklahoma, United States
Onsite
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**PRN POSITIONS REQUIRE A MINIMUM OF 2 SHIFTS/MONTH**
General Description:
Performs advanced and critical maintenance and repairs on clinical equipment. Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on biomedical equipment. Drives customer satisfaction through Service Excellence. Interfaces with customer department management, represents other departments as necessary, and represents OUH internally and externally. May, as part of their position, oversee the work of other Biomedical Engineers in level I or II.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.
Completes the most critical, complex, and difficult repairs. Focuses on critical device compliance, prioritizes repairs based on service line and acuity, and completes work on first-in/first-out basis. Maintains RTLS application and usage of system and system devices
Evaluates complex clinical/biomedical equipment systems and device issues, system integration issues, clinical network connectivity, high-end equipment maintenance and repair; implements appropriate repairs, performs PM and safety/environmental inspections.
Self-trains on all available equipment as opportunities arise; develops PM procedures, creates training procedures and quick reference documents; evaluates service requirements and histories to contribute to Alternative Equipment Maintenance (AEM) plans.
Leads others as needed regarding appropriate policies, procedures, hospital protocol, and complete necessary documentation.
Establishes and engages in proactive daily communications with customers to ensure resolution and proper follow-up, leading to strong interdepartmental relations and satisfaction.
Implements facility business goals/objectives.
Leads, instructs, and assists Engineers on all levels of repairs/resolutions.
Delegates tasks and performs certain administrative duties, including managing risk.
Proactively reaches out to others on team (e.g., provides help, shares best practices, mentors others).
Shares on-call/ pager responsibility.
Documents all repair actions and submits reports/summaries according to schedule.
Ensures proper care of spares, tools, and test equipment, and ensure calibration.
Maintains approved parts inventory.
Enhances and maintains technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
May perform role of tower or team leader (e.g., direct activities of fellow BMET’s, engage in a more interactive relationship with other departments, interact with leadership, participate in meetings or committees as needed).
Meets or exceeds The Joint Commission, State Department of Health and Human Services, Occupational Health and Safety requirements, and all other applicable regulatory requirements (FDA, CAP, etc.).
Aware of and complies with the Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Completes all planned Quality and Compliance training within the defined deadlines.
Identifies and reports all customer quality or compliance concerns immediately to the Quality Organization.
Ensures all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner.
Ensures all test equipment is tracked and 100% calibrated on time.
General Responsibilities:
Performs other duties as assigned.
Minimum Qualifications:
Education: High School Diploma or GED required.
Experience: At least 5 or more years of biomedical experience required.
License(s)/Certification(s)/Registration(s) Required: One of the following certifications issued by AAMI required:
Certified Biomedical Equipment Technician (CBET)
Certified Radiology Equipment Specialist (CRES)
Certified Healthcare Technology Manager (CHTM)
Knowledge, Skills and Abilities:
Advanced experience interpreting electrical, electronic, and hydraulic schematic diagrams.
Ability to perform effective and efficient repair and planned maintenance on clinical medical equipment.
Familiarity with TJC Elements of Performance and mandatory compliance requirements.
Ability to multitask, strategize, and prioritize.
Ability to analyze metrics and reports.
Able to think creatively and implement solutions/solve problems, even when unfamiliar with the task at hand.
Ability to coach, mentor, and lead others.
Change agent and process oriented.
Operate with efficiency and sense of urgency.
Willingness to learn and adapt to changing environments.
Empower and inspire others.
Proficiency in completing electronic documentation using technological tools (e.g., iPad, iPhone) and familiar with technological programs (e.g., Microsoft Office).
Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership).
Experience interfacing with both internal team members and external customers as part of a solution-based service process.
Strong communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
Ability to work independently and as a team to implement solutions through problem solving.
Focus on efficiency, adoption or creation of standard work practices, LEAN
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