Job Description Summary

This position is based at the GE HealthCare Oak Creek Repair Center and supports the troubleshooting, repair, and testing of customer medical equipment in a controlled lab environment. The Biomedical Technician 2 will diagnose equipment issues, perform repairs in accordance with established procedures, and verify equipment functionality and quality. Responsibilities also include accurate and complete documentation of all troubleshooting, repair, and testing activities. The role requires strong technical problem-solving skills and a commitment to quality, safety, and compliance.

Our Oak Creek Repair Operations Center (ROC) empowers healthcare providers to deliver uninterrupted, high quality patient care by quickly restoring and extending the life of critical medical technologies. Through innovative reuse, repair, refurbishment, and recycling—supported by a collaborative and fast paced environment—we deliver sustainable solutions that create lasting value for our customers, employees, and the environment.

Job Description

Responsibilities

• • Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
  • Perform planned maintenance (PM), safety, and environmental inspections.
  • Follow and guide others as needed regarding appropriate GE policies, procedures, and complete necessary documentation.
  • Effectively communicate and partner with teammates and colleagues.
  • Establish and engage in proactive communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Lead, instruct, and assist technicians on basic and complex repairs and resolution.
  • Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools and test equipment, and ensure calibration.
  • Maintain approved parts inventory.
  • Manage vendors' service delivery processes in compliance with GE policies, as instructed.
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
  • Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

 

Qualifications

• • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment;
  • OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment;
  • OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
  • The successful applicant must comply with GEHC's standard background check, including a post offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. 

We will not sponsor individuals for employment visas, now or in the future, for this job opening.



Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.