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Hoffman Estates, Illinois, United States
Onsite
POSITION SUMMARY:
The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition. The integrity and cleanliness of the product will be maintained throughout the day.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
Participates in special events such as Boat Shows, Parking Lot events, etc. Accurately completes all necessary paperwork required within the selling process.
Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc. Achieving company sales goals on a monthly basis is required.
Maintains a clean and professional work area. Follows all Company Policies and Procedures,
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Able to lift up to 50 pounds
Stands for extended periods
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.