Job Description

Purpose of the role

To conduct investigations into various aspects of the bank’s operations and/or conduct of individuals to identify and address potential instances of non-compliance, fraud, misconduct, or other unethical behaviour, that harms or is likely to harm the reputation or financial well-being of the firm or may lead to legal and/or regulatory censure. 

Accountabilities

• Identification and evaluation of potential risks associated with non-compliance or unethical conduct and implement risk mitigation strategies.
• Leading the investigations into alleged violations of policies, regulations, or laws.
• Provision of training programs to enhance awareness of compliance issues and ethical conduct among colleagues.
• Documentation of investigation processes and provision of recommendations for corrective actions and improvements based on investigation findings.
• Utilisation of advanced technology and data analytics tools to enhance the efficiency and effectiveness of investigations.
• Utilisation and assessment of relevant internal and external information and intelligence in furtherance of the investigation.
• Where applicable, fulfilment of any necessary external legal and/or regulatory reporting obligations.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as Risk Assessment Unit Analyst where you will work with key stakeholders to fully understand the nature of the Barclaycard Payments Financial Crime risk exposure and promote, embed, and support an open and participative culture that champions proactive risk management, governance, and control. Promoting the continuous improvement to the control environment and where appropriate instigate change to deliver this. Support the ExFo and management to understand Financial Crime risk exposure and ensure that it is managed in accordance with the set risk appetite and complies with Group policies, legislation, and regulations.

To be successful in this role you will have skills and experience in:

• First hand experience in managing high-risk KYC and EDD cases
• Stakeholder management at Senior Executive Committee level with ability to create and maintain highly engaging relationships, challenging the status quo, and driving strategic, innovative, and competitive solutions.
• Excellent verbal and written communication, presentation, negotiation, and influencing skills.
• Outstanding ability to effectively prioritise changing business needs and drive results with a diverse and inclusive leadership style, which promotes advocacy.

Desirable skills include:

• Recognised Financial Crime/ Anti-Money Laundering qualification or equivalent - e.g., ACAMS, ICA, etc.
• Good working knowledge of Barclaycard Payments businesses, clients, operations, and the sectors in which we operate, including high risk industries.
• Good working knowledge of general IT applications.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in Northampton or London

Barclays’ payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients.

In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield’s global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth.

Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays’ clients for a minimum of ten years. 

For more information on our partnership with Brookfield, please visit Barclays.com.

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