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North Carolina, United States
Hybrid
The Business Analyst acts as a Strategic Consultant. You are the "Voice of the User" and the "Strategic Bridge" between high-level business vision and successful execution. This role focuses on synthesizing complex datasets, influencing product direction, and aligning customers to resolve high-impact business problems. While project documentation is a necessary foundation, the main focus is on strategic analysis, value-case development, and multi-functional leadership.
Step into Cisco’s Go To Market (GTM) IT team—the engine driving the evolution of our digital customer journey. We are at the forefront of transforming the Cisco.com experience, evolving it into a dynamic, intuitive, and high-impact platform that accelerates our GTM strategy. By bridging the gap between complex business requirements and modern technology, we collaborate across Marketing, Product, Sales, Customer Experience, and Engineering to deliver seamless digital experiences that power growth and customer success. If you are passionate about data-driven innovation and redefining how the world engages with Cisco, this is the team where your impact will be felt globally.
You will lead to craft and deliver significant improvement to Cisco’s capabilities, while gaining a high level of influence and building relationships with key business and IT customers to shape and deliver goals and objectives. You value partnership and possess the ability to quickly develop and champion multi-functional relationships. You can deeply understand, resolve and communicate quasi-technical and business issues to individuals and groups up and down the organization stack.
You are creative and passionate about implementing innovative solutions that will drive business success and solve real-world operational problems. You are a self-starter and strive to function effectively in an energetic, rapidly changing environment, while maintaining excellent organizational skills, focus and attention to detail. You thrive in mentoring other team members and can lead federated teams comprised of direct, matrixed, and 3rd parties’ reports.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$134,500.00 - $202,600.00Non-Metro New York state & Washington state:
$119,200.00 - $200,800.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.