Job Description
The Business Analyst Specialist – Automation, Analytics & AI (BA – AA & AI) supports the identification, delivery, and sustainment of country-level automation, analytics, and AI solutions that enhance clinical trial operations. Working under the guidance of the Clinical Research Director (CRD) and in close collaboration with the RRO Automation Analytics & AI Lead (RAAI Lead) and Senior Business Analysts, the role assists with business case preparation, data analysis, dashboard/report building, workflow documentation, solution testing, training, and user support.
The BA – AA & AI helps ensure solutions are compliant, adopted, and continuously improved and may be involved in supporting alignment and scalability for regional and global solutions. As needed, the BA – AA & AI may also support initiatives driven by Regional Operations teams, such as Global Site Agreements (GSA), Global Trial Optimization (GTO), Global Sites Budgets and Payments (GSBP) and Essential Document Management (EDM).
Key Responsibilities:
Intake & analysis support
Assist in compiling business cases, gathering requirements, mapping processes, and documenting user stories and acceptance criteria.
Conduct data exploration and prepare baseline metrics to define problem statements and expected benefits.
Verify with relevant central repositories and teams if there are similar tools to avoid duplication; summarize reuse opportunities and recommendations for the Sr. BA – AA & AI and RAAI Lead.
Solution build & testing
Build and maintain country dashboards and basic automations under supervision using approved platforms.
Prepare test scripts, perform user acceptance testing (UAT) coordination, and document outcomes; support validation and release documentation.
Support configuration and minor enhancements; triage user feedback and escalating defects/issues as needed.
Reporting & metrics
Produce routine operational reports and Key Performance Indicators (KPI) dashboards; maintain data definitions and refresh cadence.
Track solution performance metrics (e.g., adoption, data quality, cycle time) and prepare updates for stakeholders.
Compliance & change support
Ensure adherence to ICH GCP, Company policies, and local regulations in documentation and solution usage.
Support change management activities (training materials, user guides, quick reference content) and deliver end-user training sessions.
Collaboration
Collaborate with country, regional and headquarters teams, such as Sr. BA - AA & AI / RAAI Lead, and Global Clinical Data Integration (GCDI) / Information Technology (IT) partners; share learnings and templates with peers.
Requirements:
Experience in data analysis, process improvement, or tech-enabled projects
Hands-on with Excel and Power BI (or similar)
Basic exposure to Power Automate / Power Apps
Strong communicator; coachable; supports delivery under Sr BA guidance
Bachelor’s degree completed
Advanced English proficiency (required)
#LaboratoriesBR
Required Skills:
Adaptability, Automation, Automation Systems, Business Case Development, Clinical IT, Data Analysis, Data Analytics, Interpersonal Relationships, New Technology Integration, Project Management, Test Scripts, User Acceptance Testing (UAT), User FeedbackPreferred Skills:
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Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
No Travel RequiredFlexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
noJob Posting End Date:
06/20/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.