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Medellín, Antioquia, Colombia
Onsite
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Position Summary
Join our Professional Services team as a Business Analyst (UX), bridging business stakeholders and development teams. You will work directly with customers to elicit and document business requirements, then translate them into UX storyboards, wireframes, and prototypes in Figma. Your deliverables will be the single source of truth for engineering teams to implement solutions across our IT Complete suite.
Key Responsibilities
UX Design & Prototyping
Collaboration & Delivery
Project Support
Required Qualifications
Preferred Qualifications
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.