Who are we?
At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
- Work closely with clients to understand business requirements, conduct needs analysis, and provide consultative guidance throughout the implementation lifecycle.
- Lead and support the implementation of Payments and GPP solutions, ensuring alignment with client business processes and industry best practices.
- Configure system parameters, workflows, controls, and business rules based on client requirements and operational needs.
- Review solution configurations with clients, recommend best practices, and obtain formal client acceptance.
- Perform data analysis, data mapping, and transformation activities for system implementation and migration projects.
- Analyze source data files and map data to target applications, providing clear specifications to technical teams for development and integration activities.
- Support client conversion and migration activities through on-site or remote engagement as required.
- Conduct system testing, validation, troubleshooting, and defect analysis to ensure successful deployment.
- Validate system inputs, outputs, interfaces, and connectivity with upstream and downstream applications.
- Collaborate with technical teams to investigate, identify, and resolve implementation, integration, and production issues.
- Facilitate data validation, reconciliation, and user acceptance testing (UAT) workshops with clients.
- Identify project risks proactively, communicate concerns to stakeholders, and contribute to mitigation planning.
- Provide regular updates on project scope, progress, dependencies, risks, and critical issues to internal and external stakeholders.
- Ensure accurate and timely reporting of project activities and effort tracking.
- Adhere to established project management methodologies, organizational procedures, quality standards, and compliance requirements.
- Support end-to-end project delivery, including implementation, go-live, stabilization, and transition to support teams.
- Complete all post-implementation activities, documentation updates, and project closure tasks in a timely manner.
- Maintain and update internal process documentation, knowledge repositories, and implementation artifacts.
- Act as a Subject Matter Expert (SME) for Payments and GPP solutions, supporting Sales, Product Management, Development, Support, Training, and Professional Services teams.
- Contribute to the development of implementation frameworks, solution documentation, and training materials.
- Deliver functional and product training to clients, partners, and internal teams as needed.
- Provide expertise in payment message standards, transaction processing workflows, integrations, and banking operations related to GPP implementations.
- Required Skills & Experience
- Must have hands-on experience in Payments Domain and Finastra Global PAYplus (GPP).
- Strong understanding of payment processing, clearing, settlement, and banking operations.
- Experience with payment message formats and standards such as SWIFT MT/MX, ISO 20022, SEPA, ACH, RTGS, and Cross-Border Payments.
- Strong data mapping, business analysis, and client-facing consulting skills.
- Experience in system configuration, implementation, testing, UAT, and production support.
- Excellent stakeholder management, communication, and problem-solving abilities.
- Ability to work independently and manage multiple implementation projects simultaneously.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:
Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
*Specific benefits may vary by location.
At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.
Be unique. Be exceptional. Help us make a difference at Finastra.
