Position Overview:
Senior hands-on Business Analyst manager responsible for complex data analysis, BI reporting, healthcare financial and claims analysis, and cross-functional problem solving. Requires strong SQL skills, deep analytical ability, initiative, and the ability to lead a small team while remaining directly involved in the work. This role provides data-driven insights and recommendations that support operational, financial, and strategic decision-making across the organization.
Key Responsibilities:
- Analyze medical billing, claims, reimbursement, denials, and financial performance.
- Work directly with Finance, Billing, Operations, IT, Sales, and other departments.
- Identify revenue leakage, process failures, operational inefficiencies, and financial opportunities.
- Translate business issues into clear analytical requirements and solutions.
- Write complex SQL queries to analyze large and detailed datasets.
- Develop and maintain BI reports, dashboards, KPIs, and operational metrics.
- Maintain standards for data governance, KPI definitions, reporting methodologies, and analytical documentation.
- Partner with business and technical stakeholders to ensure consistent and reliable reporting across departments.
- Maintain documentation of data source, calculations, report logic, and business definitions.
- Identify emerging risks and opportunities through proactive analysis and business monitoring.
- Measure and communicate the financial and operational impact of implemented solutions and recommendations.
- Lead analytical initiatives from business problem identification engaging in implementation as appropriate.
- Support prioritization of analytics and reporting initiatives based on business value and organizational objectives.
- Automate repetitive reporting and analytical processes.
- Validate data accuracy and investigate discrepancies.
- Perform root-cause analysis on complex business and financial issues.
- Question results that do not make business sense and investigate proactively.
- Recommend practical solutions supported by data.
- Drive identified issues through resolution and verify results.
- Organize and manage multiple priorities, projects, and requests.
- Manage a team of approximately 2-4 analysts or BI professionals, including work prioritization, coaching, performance feedback, development planning, and support with hiring and talent decisions.
- Review team analysis, reporting, and SQL work for quality and accuracy.
- Mentor team members in SQL, analytics, BI, and problem-solving.
- Communicate findings clearly to both business and technical leadership.
Qualifications/Education:
- 7+ years of Business Analysis, BI, strong data analysis, or related experience preferred.
- Strong hands-on SQL skills required.
- Strong experience analyzing large, complex relational datasets.
- Significant healthcare financial, medical billing, claims, reimbursement, or revenue-cycle experience.
- Familiarity with medical insurance plans, payer requirements, coverage rules, and documentation requirements.
- Strong BI and reporting background; ideally strong with Power BI solutions, Qlik, or similar reporting technologies.
- Demonstrated ability to work effectively across multiple departments.
- Experience managing or leading a small analytical or BI team.
- Experience developing executive-level dashboards, scorecards, and performance metrics preferred.
- Experience with healthcare data governance, reporting standards, and data quality management preferred.
- Advanced experience with power BI, data visulation, and business intelligence tools preferred.
- Strong organizational, prioritization, problem-solving, and root-cause analysis skills.
- Excellent attention to detail and data accuracy.
- Able to communicate complex findings in clear business terms.
- College degree preferred; equivalent experience acceptable.
Critical Characteristics:
- Hands-on: Maintains significant hands-on analytical work even while managing the team.
- Proactive: Hunts for problems and opportunities rather than waiting for work.
- Analytical: Finds meaning in complex and sometimes conflicting data.
- Data-driven: Able to challenge assumptions professionally using data.
- Business-minded: Connects analysis to financial and operational impact.
- Organized: Effectively manages competing priorities and follow-through.
- Strategic: Able to connect analytical findings to organizational priorities and business outcomes.
- Ownership: Strong sense of ownership and follow-through.
- Collaborative: Works effectively across departments.
- Leader: Can direct 2–4 people without becoming removed from the actual work.
Dimensions:
Physical Demands
- Normal office physical requirements.
- Reasonable accommodations may be made as required.
Working Conditions
Special Factors
- Role may be performed remotely based upon business requirements.
- Requires appropriate confidentiality when handling financial, claims, patient, and business information.
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Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
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About Convatec
Pioneering trusted medical solutions to improve the lives we touch:
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.
