Job Description

Purpose of the role

To identify and capitalise on business opportunities, expansion of the customer base, relationship management, and driving of revenue growth.  

Accountabilities

• Execution of market research and analysis to support the identification of potential opportunities, market trends, and customer needs, to develop strategies for business growth.
• Identification of leads through various channels such as networking, referrals, cold calling, and attending industry events.
• Management of existing client relationships to understand their needs and identify opportunities for cross-selling or upselling banking products and services.
• Development and execution of strategies to acquire new business and expand the customer base, including preparation of proposals, presentations, and negotiation of contracts.
• Collaboration with product managers, credit analysts, operations, and other internal stakeholders to ensure seamless delivery of banking products and services to clients.
• Forecasting of sales targets and tracking progress against goals, including regular reports on business development activities, pipeline status, and sales performance to management.
• Contribution to the development of business development strategies and initiatives to drive revenue growth and achieve business objectives.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We're building the future of payments.

Barclaycard Payments is one of the UK's leading payments businesses, helping millions of consumers and businesses move money every day. Now, we're entering an exciting new chapter.

Backed by Barclays and Brookfield, we're building a standalone payments business that combines fintech pace and ambition with bank-grade trust. This is your chance to join a business with the scale, expertise and customer reach of an industry leader, while helping to create the next generation of payments products, services and experiences.

At Barclaycard Payments, you'll play a role in redefining how payments work for businesses across the UK and helping shape a payments business designed for the future.

Join us as a Business Development Director – Retail, where you will play a key role in driving sustainable commercial growth across our retail portfolio. You will focus on expanding our presence within the retail sector by leveraging your payments expertise and proven ability to acquire new business, helping to shape the future direction of our retail payments strategy.

You will operate as a senior business development leader, responsible for identifying, targeting and securing new opportunities within the retail industry. Partnering closely with internal stakeholders across Sales, Product and Strategy, you will deliver commercially compelling payment solutions, build effective client relationships, and ensure alignment with broader business objectives and growth ambitions. This is a highly commercial, externally facing role with a clear emphasis on market expansion and revenue generation.

To be successful in this role, you will have the following:

• Extensive experience within the retail sector, including a well-established network and strong understanding of retail industry dynamics, payment requirements and client needs.
• Proven experience within the payments industry, including financial services, merchant acquiring, payment gateways, POS solutions or payments software, with a solid understanding of the payments ecosystem and value chain.
• A demonstrated record of acquiring new business, winning clients and consistently delivering against or exceeding sales targets.
• Excellent client communication and negotiation skills, with the ability to build and manage senior stakeholder relationships.
• Well-developed commercial acumen, with the ability to develop and execute growth strategies informed by market insight.
• Experience working collaboratively across internal teams to deliver client-focused solutions.
• Ability to manage pipelines, proposals and CRM reporting effectively.

Desirable skills include:

• Experience in sales reporting, performance tracking and pipeline analysis.
• Established network across retail, e-commerce or related consumer-facing sectors.
• Excellent presentation skills, with the ability to influence and engage senior stakeholders.
• Experience monitoring customer satisfaction and actively resolving issues.
• Ability to analyse market trends and client feedback to drive continuous improvement and inform strategy.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in London with travel expected. #LI-Hybrid