Business Development Executive, Trade & Hospitality

Accountabilities:

• Identify, prospect, engage, and close new B2B accounts across the trade and hospitality sectors, including interior designers, design firms, hotels, and hospitality groups.
• Build and manage a pipeline of high-value accounts with a focus on repeat purchasing, long-term relationships, and recurring project-based revenue.
• Conduct both inbound and outbound calls and maintain direct, high-touch relationships with prospective customers throughout the sales process.
• Use AI tools to enhance prospecting, list building, messaging, follow-up, and outreach efficiency.
• Develop and oversee AI-driven sales workflows, including creating effective prompts, validating outputs, and continuously refining processes based on results.
• Monitor funnel metrics, pipeline health, CRM discipline, reporting consistency, and forecasting accuracy.
• Establish scalable processes for lead routing, opportunity management, follow-up, and sales-cycle optimization.
• Identify opportunities to improve conversion rates, increase deal velocity, and create more efficient business development workflows.
• Coordinate with the owner of inbound and existing accounts to ensure smooth handoffs and consistent account strategies after new relationships are established.
• Collaborate with merchandising, operations, and vendor teams on inventory planning and special orders supporting trade and design customers.

Requirements:

• 5–8 years of B2B sales or business development experience, ideally in trade, design, hospitality, or another relationship-driven and high-touch sales environment.
• Demonstrated success sourcing and closing net-new business rather than primarily managing an established book of accounts.
• Strong prospecting, sales, negotiation, pipeline management, and relationship-building capabilities.
• Excellent verbal communication and phone skills, with confidence serving as the primary point of contact for prospective customers.
• Comfortable using AI tools to support prospecting, outreach, messaging, and sales workflows.
• Ability to create, test, and refine AI-supported processes while validating outputs and applying sound business judgment.
• Strong organizational and analytical skills, with the ability to maintain accurate CRM records, monitor funnel performance, and manage forecasts.
• Demonstrated ability to work independently in a remote environment and self-manage priorities, pipeline activity, and deadlines without close day-to-day supervision.
• Comfortable working in a lean, fast-paced environment where ownership, initiative, adaptability, and measurable results are highly valued.

Benefits:

• Remote work opportunity available across the United States and Canada.
• Paid time off policies.
• For U.S.-based employees: 401(k) matching, medical, dental, and vision coverage, supplemental benefit options, and employee discounts.
• For Canada-based employees: RRSP matching, medical, dental, and vision coverage, supplemental benefit options, and employee discounts.
• Cross-functional exposure to merchandising, operations, vendor management, and brand strategy.
• Opportunity to build and shape a new business development function with significant end-to-end ownership.
• Hands-on experience integrating AI tools throughout modern sales and prospecting workflows.
• Opportunity to directly influence account strategy, pipeline development, and the evolution of the sales function.
• Employment is contingent on a background check, including verification of prior employment dates.
• Candidates must be willing and able to participate in a mandatory in-person interview before an offer.