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Greater London, England, United Kingdom
Hybrid
We’re making electric vehicle public charging simple, by building the giant, virtual charging platform of the future. In just five years, Octopus Electroverse has become Europe’s largest eMobility charging network, with over 1.4 million connected electric vehicle chargers globally across over 79 countries. Octopus Fleet is a B2B offering, utilising the Electroverse platform to help businesses to switch their vehicle fleets to zero-emission transport. Electroverse is a cross-functional team of product, engineering, commercial, operations and marketing, working across the Electroverse app and Octopus Fleet all sharing a passion for shifting the industry towards EVs.
We’re expanding our Octopus Fleet Team and growing our presence across the Channel! As we rapidly scale our operations, we need a dedicated replacement to step up and drive our growing French market while bridging the gap with our UK operations. Are you ready to be our next sales superstar; a passionate and experienced bilingual business hunter experienced in electric vehicle charging, fuel cards, and all types of fleet solutions?
You will be the face and the voice of Octopus Fleet, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet. Many of our customers operate large fleets and rely on us to guide them through a multi-year transition from fossil fuels to EV. A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer service.
Develop and establish your sales pipeline with customers - from lead through to delivery, meeting (and hopefully exceeding) targets set
Shaping and driving the acquisition of new customers – you'll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group!
Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date
Manage your onboarded customers, account manage and upsell them for the first 6 months until they are settled in, before handing over to the Business Operations Team.
Recording customer satisfaction and best practice measures
Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual)
Provide excellent customer service both through the sales process and also in after-sales customer care
Work with the wider teams to iterate propositions and materials for the B2B market
Strategically build your pipeline working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level
At least 2 years of sales experience within a B2B environment
Working proficiency in French to support our French and UK customer base
Proven track record of excellent customer experience
Previous sales experience of sales within a B2B consultative environment and a strong passion for Electric Vehicles / Energy and Decarbonisation
Excellent listening skills when working in B2B roles and great communication
A ruthless focus on the customer with a genuine passion for going above and beyond for customers
An ability to show a completer finisher mentality and an understanding of processes as a whole being able to see the why behind each section of the business and how that creates the entire vision
A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business
Knowledge of the car leasing and fleet market would be advantageous but not mandatory
