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Riverwoods, Illinois, United States
Onsite
Available
As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
We are at a pivotal inflection point within the Global Payment Network. The U.S. and Canadian Markets (USCM) team is currently driving a comprehensive transformation across sales, risk, technology, and operation; reimagining how we drive growth and scale our impact. This is your chance to be at the center of this evolution, shaping the systems and strategies that will power our next chapter of market leadership.
As a Business Director-Chief of Staff, you aren't just advising on the strategy; you are the architect of its execution. As the primary thought partner to the SVP of USCM, you will serve as a force multiplier for one of our most critical businesses. This is a high-visibility, high-impact platform designed for those who thrive at the intersection of complex strategy and rapid operational delivery.
You will drive the strategic intent of the department, navigate a matrixed organization to solve ambiguous, high-stakes problems, and own the "rhythm of the business" for the senior leadership team. Your success here isn’t measured by the plans you deliver, but by the tangible impact you drive across cross-functional workstreams, executive narratives, and enterprise initiatives. Whether you are coming from a consulting background or a corporate strategy, this is the perfect platform if you are looking to trade “advisory” for “ownership” and accelerate your career in strategy, sales, and operations.
General Responsibilities:
Strategic leadership: Translate business strategies that will drive growth, alignment, and a well managed environment in the face of shifting payments landscape
Execution: Manage and sequence delivery of business intent, Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Global payment Network including: product, technology, strategy, finance and others to drive improvement in quality, volume, service, and profitability
Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic Qualifications:
Bachelor’s Degree
At least 4 years of experience performing quantitative analysis
At least 4 years of experience performing qualitative analysis
At least 2 years of experience performing people management
At least 2 years of experience performing project management
Preferred Qualifications:
Master’s Degree
2+ years of experience in financial services
1+ year of experience in consulting
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $230,400 - $263,000 for Business Director
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).